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eBusiness Shop and Integration Specialist
1 month ago
The Lead Developer holds the reins of our E-commerce platform's technological framework, including the Online Shop and Supporting Systems. This role combines oversight with technical expertise, from platform lifecycle management to cross-geographical system performance.
JOB REQUIREMENTS
- Diploma / Degree / Demonstrated Experience in developing e-Commerce Systems.
- Expertise in platform management, with the ability to oversee the entire lifecycle of the Online Shop and Supporting Systems.
- Proficiency in performance tuning, including diagnosing bottlenecks, collaborating with service providers, and optimizing back-end systems.
- Experience with monitoring and analytics, emphasizing real-time fault detection, user experience improvement, and site performance analysis.
- Demonstrated ability in innovation and testing, specifically in introducing and implementing new UX / UI projects for enhanced customer engagement.
- Strong grounding in security and compliance, focusing on the development of security protocols and adherence to best industry practices.
- Proficiency in system integration, maintaining fluency across all company platforms and enhancing the E-business ecosystem.
- Skills in traffic and conversion optimization, leveraging architecture and data science insights.
- Prior experience in cross-team collaboration, ideally with international teams like E-procurement.
- Demonstrated ability to manage projects and ensure continuity, especially with integrated systems.
- Geographical oversight experience, with a focus on managing systems across different regions like Namibia and Kenya.
- Knowledge in administering, deploying, and optimizing hosted systems that bolster eBusiness Sales.
- Ability to effectively present intricate solutions to senior management and stakeholders.
- Outstanding communication, time management, and teamwork abilities.
- Genuine passion for digital innovations, systems, and solutions.
- Demonstrated independent and structured work approach.
- Analytical mindset with a penchant for customer-specific solutions.
- Performance-oriented with strong team spirit, flexibility, and agility.
- Clear criminal and credit record.
ROLE & RESPONSIBILITIES
- Platform Management and Development: Oversee the lifecycle of the Online Shop and Supporting Systems, including development, maintenance, and performance.
- Performance Tuning: Diagnose bottlenecks, collaborate with service providers, and optimize the back-end of Online Selling Systems.
- Monitoring & Analytics: Implement real-time monitoring systems for fault detection and user experience improvement; analyze site performance metrics.
- Innovation & Testing: Introduce, vet, and implement new UX / UI projects aimed at customer engagement and satisfaction.
- Security & Compliance: Develop and enforce security protocols for website and customer data; adhere to industry best practices.
- eProcurement System Integration: Maintain fluency in all company platforms for seamless integration, focusing on enhancing the Ebusiness ecosystem.
- Traffic & Conversion Optimization: Employ architecture and data science insights to improve site performance and customer conversion rates.
- Cross-Team Collaboration: Work with the International E-procurement team to develop integrated selling solutions.
- Project Continuity: Oversee existing integration projects, ensuring that monitoring systems facilitate efficient order processing.
- Geographical Oversight: Manage Online Shop and Supporting Systems in both Namibia and Kenya, ensuring performance and service parity.
- Additional: Administer, deploy, and optimize hosted systems that support eBusiness Sales.
- Carry out market research and analysis of competitors.
- Build business relationships with large customers.
- Ensure all data for your sales team is kept up to date and accurate.
- Ensure all individual geographical areas are fair and have potential for growth.
- Adhere to company price increases and authorization of price discounts within your sales team.
- Recruitment and selection of new CSC's as when required.
- Handle disciplinary issues in your group as and when required and carry out any disciplinary action required.
Please note that should you not have received a response from us within 4 (four) weeks of the closing date of the job advert, please consider your application unsuccessful.
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