Active Directory Specialist
2 weeks ago
Direct message the job poster from TalentMatch Africa (TMA)
International Talent Specialist @ TalentMatch | Headhunting Top Talent WorldwideRole Description: Active Directory (AD) Customer EngineerOverview: The Active Directory (AD) Customer Engineer (CE) plays a critical role in deploying, optimizing, and supporting AD and Azure AD initiatives for large-scale enterprises, particularly Fortune companies.
CEs are trusted advisors responsible for ensuring customer satisfaction, guiding clients through best practices, and providing advanced technical support.
The role involves working on complex enterprise environments, focusing on AD and Azure AD deployment, migration, and optimization, while also providing training and consultations.
Key Responsibilities:- Technical Support & Optimization: Provide expert-level troubleshooting, advanced technical support, and problem resolution for AD and Azure AD environments. Conduct health checks, risk assessments, and product reviews to optimize system performance.
- Deployment & Migration: Lead the deployment, upgrade, and migration of AD and Azure AD services, ensuring seamless integration between on-premises and cloud environments. Conduct post-implementation reviews of product deployments.
- Training & Knowledge Sharing: Deliver workshops and whiteboard sessions on AD and Azure AD best practices. Educate customers on AD domain services, Group Policy configuration, and identity management solutions.
- Security & Compliance: Implement AD security features, manage DNS and DHCP configurations, and ensure compliance with security policies. Perform risk assessments and audits to maintain security integrity.
- Hybrid Infrastructure Management: Support and configure hybrid AD environments with Azure AD Connect, Azure AD Cloud Sync, and ADFS. Migrate from federated domains to managed domains.
- Active Directory Expertise: Extensive knowledge of AD DS, domain controller replication, Group Policy configuration, ADCS, AD FS, and FSMO roles. Experience with troubleshooting AD-related issues such as replication, authentication, and DNS.
- Azure AD & Hybrid Configurations: Expertise in Azure AD configuration, Azure AD Connect, hybrid configurations, and migration from ADFS to Azure AD. Understanding of cloud and federated authentication, Azure AD B2B collaboration, and Azure MFA.
- Windows Server & Networking: Familiarity with Windows Server configurations, file services, and networking/firewall setups. Proficiency in managing identity and access solutions.
- Security & Compliance: Knowledge of security best practices, disaster recovery strategies, and securing AD environments.
- 4+ years of experience in Active Directory and Azure AD administration, migration, and optimization.
- Strong troubleshooting skills with the ability to resolve complex technical issues.
- Excellent communication skills to deliver training and knowledge-sharing sessions.
- Industry certifications such as SC- and AZ- are a plus.
Employment Type: Full-time
Job Function: Administrative, Information Technology, and Engineering
Industries: IT Services and IT Consulting, IT System Data Services, and IT System Installation and Disposal
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