Cybersecurity Engineer

3 days ago


Pretoria, Gauteng, South Africa Data Centrix Full time

Managed Talent Solutions, a business unit within Datacentrix, is looking for a Cybersecurity Engineer for one of their clients based in Centurion.

A Cybersecurity Engineer must have experience in supporting and maintaining AV and EDR / NGAV technologies.

POSITION INFO:Required Qualifications:
  1. Relevant Degree in IT
  2. Minimum 5 years maintenance and support experience in endpoint security, supporting and maintaining systems.
  3. Technical experience and troubleshooting skills in AV and / or EDR & NGAV technologies
  4. SLA Service Delivery experience
  5. ITIL Version 3 Process Knowledge and experience
  6. E-mail security knowledge or experience
Key Performance Areas:
  1. Responsible for console management, server administration and management, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting, and incident handling.
  2. Provide technical support, including reporting and security application software management and administration.
  3. Perform daily system maintenance tasks to ensure systems, agents, and endpoints are compliant.
  4. Manage groups and define policies / rules as they relate to e-mail security and other anti-virus, anti-malware, AV / EDR, and NGAV solutions.
  5. Cross-skilling in other endpoint technologies will also be required.
  6. Keep security systems configuration documentation up to date (e.g., As-Built Configuration documentation and Maintenance tasks).
  7. Maintain awareness of the latest security risks, exploits, and vulnerabilities, and apply them to the client environment as required.
  8. Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations.
  9. Upon virus detection(s), initiate urgent action for restoring status quo to the infected endpoints to meet the Service levels.
  10. Ensure version upgrades / patch updates as per OEM recommendation, subject to client change control approval process.
  11. Good understanding and adherence to the ITIL version 3 framework: Incident Management, Service Request fulfilment, Change Management, Release Management.
  12. Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level.
  13. Compile and submit Root Cause Analysis as per SLA requirements with the assistance of a senior engineer (Problem Management).
  14. Provide customer SLA Reports or inputs into SLA reports.
  15. CISCO XDR / EDR QRADAR IAM solutions
  16. CISCO Firepower
  17. Tenable.io
  18. Other industry-relevant tools and applications
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