Cybersecurity Engineer
3 days ago
Managed Talent Solutions, a business unit within Datacentrix, is looking for a Cybersecurity Engineer for one of their clients based in Centurion.
A Cybersecurity Engineer must have experience in supporting and maintaining AV and EDR / NGAV technologies.
POSITION INFO:Required Qualifications:- Relevant Degree in IT
- Minimum 5 years maintenance and support experience in endpoint security, supporting and maintaining systems.
- Technical experience and troubleshooting skills in AV and / or EDR & NGAV technologies
- SLA Service Delivery experience
- ITIL Version 3 Process Knowledge and experience
- E-mail security knowledge or experience
- Responsible for console management, server administration and management, troubleshooting, malware analysis, vulnerability remediation, data analytic reporting, and incident handling.
- Provide technical support, including reporting and security application software management and administration.
- Perform daily system maintenance tasks to ensure systems, agents, and endpoints are compliant.
- Manage groups and define policies / rules as they relate to e-mail security and other anti-virus, anti-malware, AV / EDR, and NGAV solutions.
- Cross-skilling in other endpoint technologies will also be required.
- Keep security systems configuration documentation up to date (e.g., As-Built Configuration documentation and Maintenance tasks).
- Maintain awareness of the latest security risks, exploits, and vulnerabilities, and apply them to the client environment as required.
- Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations.
- Upon virus detection(s), initiate urgent action for restoring status quo to the infected endpoints to meet the Service levels.
- Ensure version upgrades / patch updates as per OEM recommendation, subject to client change control approval process.
- Good understanding and adherence to the ITIL version 3 framework: Incident Management, Service Request fulfilment, Change Management, Release Management.
- Ensure OEM 3rd level support calls are logged and resolved as per OEM resolution, as per client OEM Support Level.
- Compile and submit Root Cause Analysis as per SLA requirements with the assistance of a senior engineer (Problem Management).
- Provide customer SLA Reports or inputs into SLA reports.
- CISCO XDR / EDR QRADAR IAM solutions
- CISCO Firepower
- Tenable.io
- Other industry-relevant tools and applications
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