Cash Monitoring Operator

2 weeks ago


Umhlanga, KwaZulu-Natal, South Africa Hollywoodbets Full time

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.

We have an amazing opportunity for a Cash Monitoring Operator to be based in Umhlanga, Kwa Zulu Natal. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will monitor Retail branches cash activity and enforce the company's cash security procedures by following up and reporting non-compliance.

With Hollywoodbets You Will:

  • Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
  • Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
  • Grow with our development plans and culture that allows you to further your career.
You Bring:
  • Relevant bookmakers clerk certificate or equivalent experience.
A Bonus To Have:
  • Diploma/ Degree in a related field.
  • 1-2 years' experience in the gaming industry.
What You'll Do For The Brand:
  • Monitor Hollywood Retail branches cash recons during your allocated rostered shift and as allocated by your Supervisor or Manager.
  • Area(s) or Region(s) for monitoring will be explained to you at the beginning of your shift.
  • Familiarize yourself with each branch's cash drawer threshold limits and ensure that Clerks going over their respective limits are stopped by means of being blocked on the system or following the telephone protocol i.e. Senior Team Leader, Branch Manager, Area Manager, Regional Manager, and lastly Risk Manager.
  • Ensure that Betting Clerk monies are physically transferred to the Admin Back Office safe by means of telephonic confirmation with the STL or BM on duty.
  • Required to send day-end shift reports as well as Morning update reports.
  • Required to send "Special Reports" to the Risk and Operations Manager in the event of an emergency cash situation at the branch.
  • Required to assist the CMD Team Leader and/or Risk Manager with other duties within the boundaries of Risk Management and Control.
  • Providing "On the Job" training and mentoring for new recruits.
  • Always following protocol and not bypassing chain of command.
  • Carrying yourself in a professional manner in line with standard business/corporate practice.
  • Allowed to speak with authority provided it is accommodated with respect to the other person(s).
  • Always practice good email and telephone etiquette.
  • Subjecting yourself to a truth verification test periodically or on request by your manager.
What You'll Bring To The Team:
  • Demonstrates a good understanding of betting procedures.
  • Understands the different betting types.
  • Portray strong attention to detail, whilst maintaining efficiency.
  • Ability to take accountability and entail great problem-solving skills.
So, are you ready to level up, learn, and perform at your best? Apply now

Please note that only applicants who meet the stipulated minimum requirements will be considered.
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