Takealot Yes Learnership – Opportunity

3 days ago


Randburg, Gauteng, South Africa Matriq Pty Full time

Job description : This is a summary of what the job involves to help you decide if you are a good fit. A leading South African online retailer is looking for a highly talented YES Intern – Opportunity to join our team in Gauteng. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us.

We offer a market-related Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great. We operate in a fast-growing, quick-moving environment, and we're looking for someone who thrives when the going gets tough, is solutions-driven, and will simplify & innovate.

If you're results-oriented and self-motivated with attested retail/e-commerce experience, this is your opportunity to kick-start your career. You will undergo an intensive induction with Reach Summit and will be placed in an organization in order for you to learn and get exposed to the work environment.

Use this opportunity to learn and grow.

Responsibilities:
  1. Deliver timely, accurate, and professional customer service aligned to service level standards.
  2. Resolve product or service problems by utilizing your listening skills to clarify our customer's query; assess any service failure to identify the root cause and take appropriate action.
  3. Communicate with our customers via phone and email.
  4. Utilize a variety of software tools to navigate to a resolution.
  5. Liaise between internal departments to solve our customer queries.
  6. Take ownership of our customers and ensure their needs are met in accordance with being Africa's most customer-centric company.
Minimum Requirements:
  1. Matric
  2. English proficiency
  3. Within 49km from job location
  4. Clear criminal record
  5. South African candidates only

Meeting the preferences would be a plus, but if you don't, it won't stop companies from considering you.

Questions required for application:
  1. How many years of work experience do you have?
  2. In which area do you currently live? (Please be specific in providing the suburb, district, or city)
  3. Are you currently busy with another learnership or training program?
  4. Are you willing to commit to a 12-month learnership?
How to apply:
#J-18808-Ljbffr

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