Assupol is Recruiting for a Clerk: Quality Assurance

2 weeks ago


Pretoria, Gauteng, South Africa Ajtechnicaldr Full time
Assupol is Recruiting for a Clerk: Quality Assurance

Assupol is currently holding a vacant post for a Clerk: Quality Assurance. The position is based in Menlyn Park, Gauteng.

Key Responsibilities:

  • Listen to calls and provide management information.
  • Conduct daily/weekly/monthly quality report audits.
  • Listen to non-sales calls and achieve set targets.
  • AIMS notes monitoring.
  • Lead and enquiry box management.
  • Call recording retrievals.
  • Provide feedback to management on findings.
  • Identify risks and communicate them to management.
  • Identify training needs and communicate that to management.
  • Perform investigations and ad-hoc projects.
  • Non-advice or intermediary services.

Reporting:

  • Contribute to monthly/weekly quality reporting.

Requirements:

Formal Education: Matric

Technical/Legal Certification:

  • Relevant Qualification as per the FSB Board Notice – an advantage.
  • Regulatory Examination Level 1: Representatives (RE5) – an advantage.

Closing date: Ongoing

Location: Menlyn Park, Gauteng

Opportunities for the young and unemployed youth in South Africa.

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