Commercial Insurance Specialist

2 weeks ago

Port Elizabeth, Eastern Cape, South Africa Old Mutual Full time

Provide quality direct sales service that results in the production of business from new and existing sources, which contributes to the profitability and growth of the company. (These roles are in East London and Gqeberha)

Responsibilities
  • Identify and execute on innovative methods to build own insurance portfolio.
  • Prospect for new clients through networking, cold-calling, and door-to-door canvassing.
  • Manage and drive portfolio profitability and growth by ensuring that ongoing service and support (amendments, renewals, and claims) provided to clients is delivered on time and improves the quality of the business underwritten.
  • Conduct a comprehensive risk evaluation for the client.
  • Provide solutions to clients by selling non-life products aligned to their needs.
  • Continuously build client base to secure future portfolio growth.
  • Identify and act on cross & up-selling opportunities across all products.
  • Sell according to agreed targets for the day, week, and month.
  • Maintain a minimum agreed quote to sales ratio.
  • Maintain an agreed NTU and Cancellation ratio.
  • Perform after-sales service tasks according to allocated portfolio of customers.
  • Monitor and resolve escalated client queries and complaints timeously.
  • Manage relationships with clients and ensure that Service Level Agreement standards are met or exceeded in all engagements.
  • Retain existing business including renewal discussions in line with business processes and FAIS Code of Conduct.
  • Create collaborative relationships with other departments (underwriting, pricing, and claims) to determine process improvements designed to enhance the customer experience and create easy, value peace of mind.
  • Manage time and workloads to ensure that deadlines and targets are met.
  • Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries.
  • Proactively suggest improvements in service and relations where applicable.
  • Contribute to a service culture which builds rewarding relationships, proposes innovations, and allows others to provide exceptional service.
Cost Control and Governance Adherence
  • Proactively ensure the use of time, resources, money, materials, or equipment is in line with organizational policies and procedures.
  • Comply with corporate governance policies, procedures, and standards.
  • Operate within agreed mandates.
Quality People Practices
  • Align own behavior with the organization's culture and values.
  • Share and transfer product, process, and systems knowledge to colleagues and team members.
  • Collaborate and work with the OMI team to deliver required service levels.
  • Actively participate in the OMI team to ensure functional balanced scorecard objectives are achieved.
  • Ensure achievement of own performance objectives.
  • Actively participate in own professional development and career path.
Qualifications and Experience
  • Grade 12 or National Senior Certificate.
  • FAIS Compliant in Non-life Commercial product category.
  • Minimum of 2 years' experience in non-life insurance.
  • A Valid Driver's License with own reliable transport required for the role.
#J-18808-Ljbffr

  • Commercial Insurance Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa The Recruitment Council Full time

    We are seeking a Commercial Insurance Specialist to join our team at The Recruitment Council. As a key member of our team, you will be responsible for providing expert insurance advice and guidance to clients in the commercial lines short-term insurance sector.Job Description:Provide comprehensive insurance solutions to clients, ensuring their needs are met...

  • Commercial Insurance Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa OUTsurance Holdings Company Limited Full time

    About UsOUTsurance Holdings Company Limited is a leading provider of innovative financial solutions. We pride ourselves on being a customer-centric organization that fosters a dynamic and inclusive work environment.Our team members embody the values of Awesome Service, Passionate, Honest, Human, Dynamic, and Recognition. These values drive our pursuit of...

  • Insurance Business Development Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Staff Concepts Full time

    Company OverviewWe are Staff Concepts, a leading provider of insurance solutions. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.SalaryThe successful candidate will have the opportunity to earn a competitive salary of R20,000-00 per month, plus commission, pension, incentives, and a 13th...

  • Personal Line Insurance Sales Specialist

    4 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Staff Concepts Full time

    Personal Lines Insurance Sales Specialists are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with targets laid down by the client Personal Lines IInsurance Sales Specialists will be expected to source leads and achieve sales targets primarily on Personal...

  • Commercial Insurance Development Professional

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa University of Fort Hare Full time

    Job DescriptionWe are seeking a highly skilled Commercial Insurance Development Professional to join our team at the University of Fort Hare. The ideal candidate will be responsible for growing market share by gaining Profitable New Business accounts.

  • MiBusiness Insurance Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Sanlam Full time

    MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people...

  • Risk Management Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Bryte Insurance Company Limited Full time

    Job OverviewBryte Insurance Company Limited is a leading commercial risk specialist in Southern Africa. We provide proactive risk management services to customers and brokers across the continent.Key ResponsibilitiesConduct risk assessments and provide survey reports within agreed timeframes.Develop risk improvement actions to assess loss potentials in...

  • Insurance Portfolio Manager

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa OUTsurance Holdings Company Limited Full time

    Job OverviewOUTsurance Holdings Company Limited is committed to providing exceptional service and innovative financial solutions to our customers. As a Commercial Insurance Specialist, you will play a critical role in building and maintaining our client base.The ideal candidate will have a strong understanding of the commercial insurance market, excellent...

  • Short-Term Insurance Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Santam Insurance Full time

    Key Responsibilities:As an Underwriting Clerk at Santam Marine, you will be responsible for:Dealing with the issuance of new policies, policy maintenance, and renewalAssisting clients with queries or concernsUndertaking client follow-ups with unpaid premiumsManaging client expectations on expected turnaround times for submitted requestsAdhering to...

  • Premium Partnerships Director

    20 hours ago

    Port Elizabeth, Eastern Cape, South Africa Santam Insurance Full time

    Qualifications and ExperienceWe are looking for an experienced professional with a minimum of 10 years' Marine Insurance experience. The ideal candidate will have FAIS accreditation, RE 5, and strong leadership experience.A thorough understanding of all marine insurance products.Commercial Lines, particular to Marine Insurance.Leadership experience is...

  • Commercial Contract Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa GVK-Siya Zama Construction Full time

    We are seeking a skilled Commercial Contract Specialist to work at GVK-Siya Zama Construction. The ideal candidate will have a minimum of 10 years of experience working as a QS for a contractor and be proficient in using Candy software.About the JobThe Commercial Contract Specialist protects our company's contractual and commercial interests by managing...

  • Insurance Business Growth Specialist

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa University of Fort Hare Full time

    About the RoleThe Insurance Business Growth Specialist will play a crucial role in driving business growth through the development of new business pipelines and the effective search of sales leads and prospects.

  • Commercial Underwriter

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Status Staffing Full time

    Our client in Gqeberha is seeking an experienced Commercial Underwriter to join their dynamic team. The ideal candidate will hold the RE5 certification and be FAIS compliant, with either credits or a full qualification. Exceptional communication and customer service skills, coupled with a strong attention to detail, are essential. Applicants should have a...

  • Sales Specialist

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Salesworx Specialist Sales Recruitment Full time

    Sales SpecialistAt Salesworx, we deliver exceptional hospitality solutions in Africa that connect local and global travelers to our communities. Our goal is to provide a sustainable and relevant approach to tourism. We are seeking an energetic and results-driven Sales Specialist to join our team.Key Responsibilities:Client Engagement: Serve as the primary...

  • Personal Lines Insurance Account Manager

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Staff Concepts Full time

    Company OverviewAt Staff Concepts, we pride ourselves on being a dynamic and innovative company that provides personalized service to our clients. Our team is passionate about delivering exceptional results and building lasting relationships with our clients.Salary and BenefitsThe successful candidate will have the opportunity to earn a competitive salary of...

  • Business Development Manager

    20 hours ago

    Port Elizabeth, Eastern Cape, South Africa Santam Insurance Full time

    Job DescriptionSantam Insurance is seeking a skilled Relationship Growth Specialist to join its team. This role is responsible for building and maintaining relationships with brokers, driving business growth, and ensuring the delivery of exceptional customer service.

  • Commercial Risk Advisor

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Bryte Insurance Company Limited Full time

    About the RoleWe are seeking an experienced risk analyst to join our team. As a risk analyst, you will be responsible for conducting risk assessments and providing survey reports to customers and brokers.Key AccountabilitiesCarry out risk assessments and provide survey reports within agreed timeframes.Develop risk improvement actions to assess loss...

  • Commercial Growth Specialist

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa Andritz AG Full time

    About the JobWe are seeking a highly motivated and experienced Commercial Growth Specialist to join our team. As a key member of our sales team, you will be responsible for driving commercial growth and developing strategic plans to optimize sales and profitability.Key ResponsibilitiesDevelop and implement regional sales strategies to drive business growth...

  • Insurance Claims Support Specialist

    4 days ago

    Port Elizabeth, Eastern Cape, South Africa Top Vitae Full time

    Job SummaryTop Vitae is seeking a highly motivated and organized Short Term Claims Specialist to join our team. In this role, you will be responsible for managing the full spectrum of short-term claims, ensuring seamless communication with clients, and collaborating with internal stakeholders to resolve claim-related issues.Responsibilities include:Managing...

  • Commercial Lines Broker

    7 days ago

    Port Elizabeth, Eastern Cape, South Africa OUTsurance Full time

    **Unlock Your Potential with OUTsurance**We are looking for a skilled and ambitious individual to join our team as a Commercial Lines Broker. This is an exciting opportunity for someone who wants to build a successful career in the insurance industry.In this role, you will be responsible for selling commercial lines of insurance to businesses and...