Medical Field Service Technician
4 days ago
Our client, a well-known medical supplier of capital equipment, is looking for a Jnr Medical Field Service Technician to join their team in Pretoria North.
Experience, Qualifications, and Skills Required:- Minimum of Grade 12 or equivalent.
- 2 or more years of technical experience with an electrical and/or mechanical engineering background.
- Relevant tertiary qualification will be advantageous.
- Minimum of 2 years field service experience.
- Advanced computer literacy skills in MS Excel and Outlook.
- Valid driver's license (Code 08 / EB) and PDP would be an advantage.
- Minimum of 2 years' experience in driving a company vehicle.
- Ability to work independently.
- Ability to translate and read technical schematics and diagrams.
- Must be customer service oriented.
- Must be available to work after hours on an ad hoc basis.
- Must be available to travel nationally when needed or required.
- Solid business acumen.
- Service & repair systems to full working capacity.
- Assess, repair, service & provide reports over a wide range of equipment.
- Perform annual maintenance services on demo equipment.
- Complete quality field actions and provide reports.
- Maintain and follow warranty processors and procedures for all intended repairs.
- Fill in and complete job cards for any service repairs, warranties, or labour-related work.
- Schedule weekly plans and activities.
- Complete paperwork submissions and daily activity reports.
- Assist with service-related queries at hospitals or customer sites.
- Communicate weekly visits and schedules to hospitals.
- Maintain & build good customer relationships.
- Build relationships with service consultants for support on service activities.
- Plan country trips to outline areas and regions to complete equipment inspections, services & repairs.
- Fill out quotations for replacement parts and keep a track record.
- Adhere to safety and quality standards on all products.
- Update & capture assessment and manage service records.
- Maintain company vehicle in good condition.
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