Desktop Vehicle Assessor

19 hours ago

Johannesburg, Gauteng, South Africa Bluespec Holdings Full-time R 180,000 - R 300,000 Contract

Job Purpose:

The purpose of this role is to assess and determine the quantum and merit of segmented motor claims through desktop-based vehicle assessments. This is an office-based position and does not require physical vehicle inspections.

Key Responsibilities:

  • Assess vehicle damage against provided or requested quotations via desktop review.
  • Determine whether to repair, replace parts, or use aftermarket spares (where applicable).
  • Evaluate and validate claims in line with company standards and guidelines.
  • Generate detailed and accurate claims assessment reports.
  • Determine the market value of vehicles for settlement purposes.
  • Capture notes, process claims, and upload supporting documents on internal systems.
  • Approve and sign off on additional repairs where required.
  • Handle queries, complaints, and liaise with both internal and external stakeholders.
  • Ensure turnaround times and service level agreements are consistently met.