Processing Foreman

3 days ago

Pretoria, Gauteng, South Africa SHARON NUROCK RECRUITMENT CC Full time

We are looking for an Outlet Area Manager to join our Operations team.

Job Description

The scope of the Employee's duties include; but are not limited to the following:

Leadership and Performance Management

  • Manage Trade and Performance of prime location, Timberland Branded retail outlets across Gauteng.
  • Actively lead the retail management team of individual sites in the strategic development of the site with its business objectives.
  • Providing strong and focused leadership ensuring that the appropriate retail culture has the following features: Co-operative, responsive, results orientated and highly competitive.
  • Build and manage a highly motivated and professional team who rise to the demands of a fast-paced challenging business environment whilst also ensuring the site meets financial, production and customer service and quality standards.
  • Coach and develop junior managers to manage their respective teams.
  • Set and actively communicate the retail standards across the business.

Sales Planning and Sales Measurement

  • Collation of the Region POE.
  • Be the custodian of industry best practice to enhance sell out.
  • Display in-depth Commercial understanding (inclusive of competitor activity) with SWOT analysis per store report – monthly submission (1st week of every month).
  • Manage field activity reports and submit viable field information to the buying and planning team to grow market share and enhance brand equity.
  • Collation of the Visual checklist with pictures as a PowerPoint presentation (stockroom included) – include suggestions and plans to improve VM standards aligned to stock densification standards (weekly submission).
  • Recommend a promotional plan to drive sell out in your region.
  • Actively manage the weekly sales planner – document the commitment per store manager and weekly review the sales percentage to target.
  • Conduct a minimum of 2 training sessions per week with documented minutes furnished to management.
  • Furnish a Mid-month action plan to sales projection.
  • Manage customer complaints – 24-hour turnaround time.
  • Promote and support cross store/area networks to achieve consistency.
  • Set targets for each direct report using the business model.
  • Ensure that there is a clear set of action plans for each departmental target with clear resources and budgets to achieve.
  • Build and maintain a customer database (customer experience is vital in this highly competitive fashion retail market).
  • Daily/weekly/monthly planning.
  • Identify, prioritize, action, and track market potential opportunities.
  • Plan for and achieve daily objectives.
  • Together with Operations, manage Area Profitability.
  • Accountable for ensuring rigorous corporate compliance aligned to government and group standards.
  • Ensure all administrative matters pertaining to store operations are in line with company expectations.
  • Accountable for Risk Management within the business unit.
  • Respond to action internal audit findings and carry out instructions of Internal Risk officer.
  • Manage headcount of sites.
  • Complete and submit reports timeously.
  • Manage performance of underperforming sectors.
  • Develop competence and transfer skills as part of Area development strategy.
  • Manage all ER and HR related processes.
  • Regularly facilitate 360 feedback across the area to determine area manager's role fulfilment.
  • Develop staff and store managers.
  • Manage equipment functionality and ensure effective communication with suppliers of said equipment.
  • Maintain effective communication with landlords.
  • Resolve landlord, customer, and regional office queries timeously.
  • Manage time and demands of individual sites especially with regard to time outside of business hours and seasonal demands.
  • Nominated health and safety field committee member.
  • Participate in quarterly health and safety meetings with Operations.
  • Assist the DOL/OHS inspector during field audit visits.
  • Manage the daily, weekly and monthly OHS trackers.

Opportunity Assessment and Market Place Competitiveness

  • Inventory management – stock, branch supplies, and budgets of all 7 stores.
  • Analyze and interpret trends to facilitate planning.
  • Collate and analyze market potential study by sales area.
  • Generate insights from analysis and act appropriately.
  • Identify and report on competitor activity.
  • Ascertain and plan for customer needs.
  • Optimize third-party relationships.
  • Maintain corporate image.

Job Requirements

  • Matric.
  • Relevant tertiary education.
  • At least 5-7 years experience in a similar role within the retail industry.
  • Valid driver's license.
  • Own car.
  • Business and Commercial Acumen - Selling Skills.
  • Presentation and Negotiation skills.
  • Leadership and People Management - Coaching.
  • Brand Activation / Promotion Skills.
  • Customer Service Orientation - Customer and Consumer Centric.
  • Budget Management.
  • Networking and Relationship Building.
  • Problem Solving and Results / Target Orientated.
  • Sound knowledge of retail trends and industry is a definite advantage.
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