Group HR Manager

ANEW Hotels & Resorts are looking for a Group HR Manager tolead the people function across all ANEW Hotels & Resorts properties and the Support Office. Set the group HR strategy, build a strong HR TEAM, and make sure ANEW attracts, grows and keeps great people while staying fully compliant.

The successful candidate will be based in Gauteng, Centurion.

Key Responsibilities

People Strategy

• Set the annual group HR strategy, plan and budget
• Align people plans with business goals for every property
• Lead workforce planning, org design and headcount control
• Own the HR policy and SOP framework and keep it current
• Maintain the ANEW Hotel Position Grading System and job titles
• Advise the MD and executive committee on all people matters

HR TEAM Leadership

• Lead the Senior HR Officer, L&D TEAM and HR Administrator and, through them, the Area HR Officers
• Set clear targets and KPIs for the HR TEAM
• Coach and develop the HR TEAM and build bench strength
• Make sure HR practice is consistent across all properties
• Partner with General Managers as a trusted people advisor

Talent & Recruitment

• Own the group talent acquisition strategy and employer brand
• Lead recruitment for senior and critical roles
• Make sure the ATS (Team Tailor) is used well across the group
• Manage recruitment agency relationships and costs
• Manage third party labour suppliers
• Lead succession planning and build an internal talent pool
• Drive onboarding, engagement and staff retention

Learning & Development

• Lead the L&D TEAM and set the group L&D strategy
• Own the CourseBox learning platform and its content plan
• Drive leadership and management development programmes
• Manage skills development, learnerships and Skills Development Levy claims
• Track training spend and results

IR & Compliance

• Own the IR approach and work with the external IR partner
• Guide managers on serious disciplinary, grievance and CCMA matters
• Ensure compliance with the Labour Relations Act, BCEA, Employment Equity Act and Skills Development Act
• Lead Employment Equity and B-BBEE skills reporting
• Run HR audits and close compliance gaps
• Keep the business updated on labour law changes

Reward & Payroll

• Own the Annual Salary Increase Policy and pay structures
• Run salary benchmarking and the annual increase process with Finance
• Oversee payroll accuracy and HR data with the Group Financial Manager
• Manage benefits, incentives and recognition programmes

Governance & Reporting

• Own HR reporting, dashboards and metrics for the group
• Manage the HR budget, including recruitment and training spend
• Lead HR system and digital improvements (HRIS, automation)
• Report on people performance, risks and trends to the MD and board

Required Skills

• Degree in Human Resources, Industrial Psychology or a related field (Honours or SABPP registration an advantage)
• 10+ years' HR experience
• 5+ years' HR leadership, across a multi-property group
• Hospitality or service industry experience
• Understanding of South African labour law and IR
• Strong grasp of reward, grading and payroll processes
• Experience with Employment Equity and skills development reporting
• Proven ability to coach and influence senior managers
• Strategic thinking with hands-on execution
• Strong data, reporting and HR systems skills
• Excellent communication and presentation skills
• Valid driver's licence and willingness to travel

Performance Metrics

• Staff turnover and retention rates
• Time-to-fill and cost-per-hire
• Critical roles with a ready successor
• Training completion and CourseBox engagement
• Employee engagement scores
• IR case outcomes and CCMA results
• Compliance and HR audit results
• Employment Equity and B-BBEE skills targets met
• Payroll and HR data accuracy
• HR spend vs budget
• HR TEAM performance and development