Account Manager
4 days ago
ROLE PURPOSE
To market and sell all our company products and services to new clients and to cross-sell and upsell to existing clients in order to achieve agreed sales and service targets. To maintain excellent customer relationships through effective service delivery; to assist with daily tasks with the objective of retaining and growing the defined portfolios.
To actively resolve all client queries that have been escalated within a reasonable timeframe and to actively identify leads for respective Sector Heads.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
KEY RESPONSIBILITIES
In order to perform this role successfully, the incumbent must be able to perform these responsibilities satisfactorily:
- Provides purpose-fit solutions through an in-depth understanding of specific client needs relating to the services Metrofile provides.
- Engages with clients on a regular basis to maintain sound relationships.
- Acts as primary contact between clients and Metrofile for purposes of:
- negotiating prices within the parameters of the Authority Framework
- providing customised solutions
- problem/issue resolution
- Stays abreast of and informs the Sales Manager/Sector Head of changing market and competitor trends.
- Maintains a current and updated database on all clients in own portfolio.
- Keeps informed of legislative requirements pertaining to document & records management.
- Ensures effective classification of client information to ensure fast and accurate retrieval.
- Ensures effective management of documentation and records as defined within the customer's document retention strategy by informing customers of past due dates.
- Compiles and reports on boxes past due on a quarterly basis.
- Develop Account Plans as agreed with Sales Manager/Sector Head for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
- Reports sales and service statistics to the Sales & Service Manager/Sector Head on a weekly basis.
- Ensures that the service offering provided satisfies customers' needs and identifies leads across their allocated Sector Heads within their Portfolios.
- Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
- Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
- Ensure that clients' portfolios data integrity is accurately maintained.
- Assists with preparing and presenting business proposals to both existing and new potential customers.
- Maintains close relationships with the Sector Head in order to capitalise on opportunities identified.
- Deals with, resolves and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- 3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management.
- At least 3 years' experience in a sales/business development role, preferably in Information Services/Warehousing/Logistics or similar environment.
- Postgraduate qualification in business administration will be highly advantageous.
- Account management experience in document management and archival related or similar industry sales will be preferable.
- Must have business to business (B2B) experience.
- Must have excellent track record in delivering high level sales presentations.
- Must have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets.
- Must have excellent communication and interpersonal skills.
- Must have a flair and drive for sales.
- Must be hardworking and solutions driven.
- Must be a team player.
- Must have business acumen and be able to communicate with senior to top management levels.
- Must be prepared to travel between sites/clients.
- Must be highly computer literate.
- Demonstrate excellent organisational skills.
- Must have experience in tender document preparation.
- Must have own vehicle and valid driver's licence.
-
Management Accountant
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description: As the Management Accountant, your duties and responsibilities include the following: Oversee the management of accounting ledgers and ensure accurate revenue recognition Conduct bank and account reconciliations regularly Assist with Accounts Payable and Billing processes Maintain and update records for fixed assets Prepare and present...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description: As the Management Accountant, your duties and responsibilities include the following: Oversee the management of accounting ledgers and ensure accurate revenue recognition Conduct bank and account reconciliations regularly Assist with Accounts Payable and Billing processes Maintain and update records for fixed assets Prepare and present...
-
Account Manager
4 weeks ago
Cape Town, Western Cape, South Africa CA Financial Appointments Full timeAre you a qualified accounting professional ready to take your career to the next level? An opportunity for an experienced Account Manager is available to join an innovative cloud-based accounting firm in Cape Town. The ideal incumbent will combine strong technical experience with excellent communication skills and an entrepreneurial mindset. As Account...
-
Management Accountant
2 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeA leading Cloud Accounting firm is looking for a Management Accountant to join their dynamic and tech-driven team in Cape Town If youre passionate about helping SMEs thrive and want to work in a flexible, forward-thinking environment, this is the perfect opportunity for you. What Youll Do: Manage monthly accounting & processing for a portfolio of SMEs....
-
Management Accountant
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:As the Management Accountant, your duties and responsibilities include the following:Oversee the management of accounting ledgers and ensure accurate revenue recognitionConduct bank and account reconciliations regularlyAssist with Accounts Payable and Billing processesMaintain and update records for fixed assetsPrepare and present monthly...
-
Management Accountant
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:As the Management Accountant, your duties and responsibilities include the following:Oversee the management of accounting ledgers and ensure accurate revenue recognitionConduct bank and account reconciliations regularlyAssist with Accounts Payable and Billing processesMaintain and update records for fixed assetsPrepare and present monthly...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeWhats in it for you? Manage monthly accounting for dynamic clients Handle payroll, tax returns, and provisional tax Gain exposure to a variety of accounting tasks and cloud-based systems Flexible hours and remote work options Join a team that promotes health, learning, and a relaxed atmosphereWhat Were Looking For: Degree/Honours in Management...
-
Management Accountant
6 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeWhats in it for you? Manage monthly accounting for dynamic clients Handle payroll, tax returns, and provisional tax Gain exposure to a variety of accounting tasks and cloud-based systems Flexible hours and remote work options Join a team that promotes health, learning, and a relaxed atmosphereWhat Were Looking For: Degree/Honours in Management...
-
Accounting Manager
1 day ago
Cape Town, Western Cape, South Africa PKF South Africa Inc. Full timePKF Accounting is looking for an Accounting Manager to join their amazing teamThis position offers the candidate an opportunity to work-from-home.Duties and responsibilitieswill include, but not be limited to:Experience in accounting up to trial balance, balance sheet reconciliations, VAT and management reports.Payroll administration and calculations,...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeWhats in it for you? Manage monthly accounting for dynamic clients Handle payroll, tax returns, and provisional tax Gain exposure to a variety of accounting tasks and cloud-based systems Flexible hours and remote work options Join a team that promotes health, learning, and a relaxed atmosphere What Were Looking For: ✠Degree/Honours in Management...
-
Accounting Manager
2 days ago
Cape Town, Western Cape, South Africa ANEW Hotels & Resorts Full timeAbout the RoleAs a key member of our finance team, the Accounting Manager will be responsible for overseeing the day-to-day financial activities of ANEW Hotels & Resorts. This includes managing the general ledger, preparing financial reports, and ensuring compliance with accounting standards.The successful candidate will have a strong understanding of...
-
Management Accountant
4 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description: Manage accounting ledgers and ensure accurate revenue recognition Perform bank and account reconciliations to maintain financial accuracy Support Accounts Payable and Billing, ensuring timely transactions Maintain and update fixed asset records Prepare monthly management accounts and oversee statutory reporting and audits Review and improve...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timePrepare monthly management accounts and oversee statutory reporting and audits Analyse budget vs. actual performance and report financial KPIs Contribute to Financial Planning & Analysis, including budgeting, forecasting, and cash flow reports Provide financial insights to support executive decision-making Manage accounting ledgers and ensure accurate...
-
Account Manager
2 weeks ago
Cape Town, Western Cape, South Africa MTN Full timeJob title : Account Manager - Farmer Commercial Operations SAJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Mission/ Core purpose of the Job:Support and assist the Senior Account Manager with the implementation and management of operational and promotional plans within assigned...
-
Account Manager
2 weeks ago
Cape Town, Western Cape, South Africa MTN Full timeJob title : Account Manager - Partner Commercial Operations SAJob Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Mission/ Core purpose of the Job:Support and assist the Senior Account Manager with the implementation and management of operational and promotional plans within assigned...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Elite Search Full timeAbout the Role: My client is seeking a skilled Financial Accountant or Management Accountant to join their shared services finance team. The successful candidate will be responsible for managing the financial reporting requirements with a focus on forecasting, of several entities within the investment group structure.Key Responsibilities:Financial...
-
Accounting Manager
5 days ago
Cape Town, Western Cape, South Africa Snatch | Accounting & Finance Headhunters Full timeSnatch | Accounting & Finance Headhunters is a renowned provider of specialized fund administration services for private equity funds. We are currently seeking an experienced Senior Property Accountant to join our growing Cape Town team.The successful candidate will be responsible for managing cash flow operations, ensuring timely payments for utilities,...
-
Management Accountant
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeWhy Youll Love This Role: Flexibility: Work remotely with hours that suit your lifestyle. Culture & Team: Casual dress code, team events, and a collaborative environment. Study Support: Full financial and leave support for your CIMA qualification . What Youll Be Doing: Managing monthly accounting and processing for a portfolio of SMEs. Handling payroll, VAT,...
-
Management Accountant
4 weeks ago
Cape Town, Western Cape, South Africa Salt South Africa Full timeJob title : Management AccountantJob Location : Western Cape, Cape TownDeadline : March 20, 2025Quick Recommended LinksJobs by Location Job by industries ResponsibilitiesPreparation of monthly Profit & Loss statements and Management Accounts for multiple clients. Managing Accounts Payable (AP) and Accounts Receivable (AR) functions. Performing Bank...
-
Management Accountant
2 days ago
Cape Town, Western Cape, South Africa ANEW Hotels & Resorts Full timeJob DescriptionWe are seeking a Management Accountant to join our finance team at ANEW Hotels & Resorts. The successful candidate will be responsible for managing financial data, preparing financial reports, and providing analytical support to senior management.The ideal candidate will have a strong background in finance and accounting, with a proven track...
