Specialist : Systems Engineer-Backup (WC)

2 weeks ago


Bellville, Western Cape, South Africa BCXP Full time

To install, monitor, test and maintain cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving.

Key Deliverables / Primary Functions

  • Install, maintain, update and administer Backup software.
  • Perform backup changes using Change management process and ensure all backups are properly run and completed within agreed backup windows.
  • Diagnose Backup platform issues and troubleshoot Backup environment for optimal performance.
  • System Administration of Backup Systems.
  • Perform analysis of backup infrastructure and make recommendations on improvements to meet business need and future capacity.
  • Manage the resolution of complex problems and interface with support resources within the organization and the supplier community, providing root cause and remediation to mitigate risk.
  • Evaluate and apply software upgrades and support packs as required to solve production problems and/or ensure compliance and system integrity.
  • Review/audit the existing backup schedules, policies, and operational considerations and recommend and establish best practices. Ensure Regulatory Compliance.
  • Create and update documentation including backup & restore reports (SLA, Job status, Capacity, etc.).
  • Document operational best practices processes and procedures related to the backup environment and recommend changes to procedures, resulting in operations optimization and improved service level agreements.
  • Participate in technical exercises for disaster recovery to ensure high reliability and efficiency.

Core Functional Skills & Capabilities

  • Troubleshooting
  • ICT Knowledge
  • Infrastructure Technology
  • Problem solving

Core Behavioural Competencies

  • Job Match
  • Applying expertise & Technology
  • Deciding & Initiating Action
  • Following instructions & procedures
  • Working with people

Minimum Qualifications

NQF 6 : 3 year Degree / Diploma / National Diploma in Information Technology or Computer Science

NQF 4 : Grade 12 National Diploma

Additional Education - Preferred / Advantage

NQF 6 : 3 year Degree / Diploma / National Diploma in Engineering

Experience

5 years' system engineering experience. Alternatively, 7 years' system engineering experience if Grade 12.

Certifications

  • Netbackup 8.2 certification.
  • Veeam with replication certification.
  • Veritas appliance certification (Flex and Access).
  • Certification in VMWare and VSphere.
  • Certification in Microsoft Windows and Linux.
  • ITIL Foundation.

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Operational / Technical / Management

Special Requirements / Employment Condition

  • Ability to cope under pressure.
  • Ability to work extended / long hours as and when required.

Workplace / Physical Requirements

Hybrid Remote Worker

Billable

BCX is an equal opportunity employer, and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.

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