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Debtors Clerk – Chloorkop JHB
1 month ago
The successful candidate will maintain debtor's accounts, collections of cash and credit accounts, invoices, remittances, and handling of debtor's queries.
Responsibilities:
- Allocate all Accounts Receivable payments timeously.
- Respond to all enquiries from customers and escalate to relevant departments as required.
- Apply basic accounting knowledge and techniques to all areas of work.
- Identify and resolve errors and discrepancies.
- Filing of reconciliations, remittance advices and daybooks.
- Process new credit applications and credit limit increase requests and send to Head Office for approval.
- Professional handling of customers.
- Proactively manage debt collection on assigned portfolio of accounts.
- Reconcile accounts and obtain remittance advices of daily payments as received from debtors, to facilitate and ensure the accurate processing thereof.
- Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology monthly and periodically as requested.
- Agree payment plans with customers and ensure that they are adhered to through effective follow-up.
- Resolution of queries to facilitate payments from customers.
- Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.
- Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts.
- Ensure that all prepared communications are accurately recorded/documented in a timely manner.
- Preparing weekly Age Analysis/ progress reports on the credit control/telephone collection follow-ups.
- Assisting other credit controllers (team relief during leave periods).
- Assist in ad-hoc duties from time to time as required.
Qualifications and Competencies Required:
- A minimum tertiary qualification will be required: Certificate in Credit Management (Level 3 or 4).
- 5 years or more relevant working experience.
- Experience in the Rental Industry (equipment) will be an advantage.
- Excellent knowledge of accounting principles.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Autoline / Kerridge would be an advantage.
- Ability to communicate effectively – verbal and written.
- Ability to cope under pressure and troubleshoot where necessary.
- Trustworthy and honesty in the handling of cash or finances.
- Accuracy in execution.
- Self-reliant.
- Self-motivated.
- Be a team player as well as work independently.
- Time management.
- Accountability and dependability.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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