X2 Admissions Clerk

Two (2) vacancies exist for Admission Clerk at Life Flora Hospital reporting to Sonja Rossouw, Admission Supervisor. The successful candidate will contribute towards the optimal functioning of patient services by enabling smooth running and support in delivering quality patient care.

• Greeting, welcoming, directing and announcing patients appropriately and professionally.
• Be willing to listen, help and take action on all customer complaints.
• Performing general administration duties involved in the admission of patients.
• Manage the accuracy of the admission process and the prevention of potential risk factors.
• Assist patients with completion of admission information forms.
• Capture patient details and procedures accurately.
• Scanning documents into the system, i.e. referral letters, medical aid cards, etc.
• Booking patients for special procedures and supply pre-examination requirements to patients and units where necessary.
• Confirm authorization for certain procedures.
• Answering the telephone and resolving queries, or directing to relevant parties.
• Manage payments made at reception and billing of patient accounts, where applicable.
• Being aware of the patients' status in the waiting area, i.e. examination completed and waiting for results, etc.
• Ensure principles of infection prevention and all standard precautions are adhered to; ensure a safe and clean hygienic environment.
• Foster a harmonious relationship between the reception staff, patients and hospital staff.
• Operating the switchboard in a relief capacity.

• Grade 12
• Receptionist and general administrative experience
• Knowledge of hospital procedures and medical terminology will be an advantage
• Knowledge and application of patient administration systems, policies and procedures
• Computer literacy and proficiency in Microsoft Office (Excel, Word) is essential.

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Action orientation
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example
• Motivating and developing people
• Excellence orientation
• Ethical behaviour

Email: Flora.Recruitment@lifehealthcare.co.za

Closing date: Wednesday, February 19, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.