Senior HSSE Officer

4 days ago


Cape Town, Western Cape, South Africa The HR Company Full time

An Insurance Broker in Cape Town has an opportunity for a "Claims Advisor" to join their organisation. Salary : R580 000 - R600 000 CTC PA

POSITION INFO : Duties :

  • Manage a portfolio of complex or significant value claims, or client transactions.
  • Provide guidance to and manage multiple stakeholders in the management of complex claims
  • Identify all potential policies and coverages, seek validation where necessary, and advice where uncertain or clarification required
  • Promptly enter or update claims information into appropriate claims application(s) in compliance with any local service standards
  • Distribute (report) new claim notifications, or updates, to all insurers for all policies or coverages
  • Communicate with clients, colleagues, third parties or insurers for status updates, information requests, instructions or query resolution
  • Provide support for procedural guidance to clients and facilitate information requests between insurers and clients
  • Prepare settlement documentation and where appropriate facilitate collection of claims monies
  • Monitor incoming (& outstanding) funds from insurers and other relevant parties (aggregates / floats / funds ) , prepare payment requisitions and where applicable to facilitate payment to client / beneficiary
  • Adhere to compliance / regulatory requirements
  • Build and maintain effective relationships with clients, colleagues, third parties or insurers
  • Effectively communicate with clients, colleagues, third parties or insurers as appropriate at all times, and as per local procedures
  • Ensure all applicable claims applications, records and files are kept up to date at all times

Requirements :

  • Diploma or university degree preferred (or equivalent experience)
  • Minimum of 5 years Non-Motor corporate claims handling experience
  • All Lines of Business experience
  • Excellent interpersonal and communications skills
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