Pallet Controller

Pallet Controller

Permanent

PBCS Rustenburg

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose
To effectively manage, control and reconcile all pallet movements at the PBCS Rustenburg site and associated depots, ensuring pallet accountability, minimizing pallet holding days, reducing pallet-related costs, and maintaining accurate pallet records across all operational activities.

Key Responsibilities

Site Reconciliation

• Check the daily movement reconciliation site/depot reconciliations for the Hub for
• Pallet Management to ensure accountability, transparency and accurate pallet control.
• Collates and compiles a detailed Rustenburg reconciliation for submission to the national office on a weekly basis.
• Reviews the daily pallet risk report for Rustenburg and associated depots, investigates variances, and follows up on outstanding items.
• Ensure all suspended movements on portfolio have been addresses or treated correctly per site and report information to TEMS consultants (CHEP) at national office.
• Ensure that all sites are completing the pallet documentation properly and are completing pallet documentation for each and every delivery leaving the premises.
• Ensure monthly pallet recoveries from PBCS Rustenburg operations and relevant customers are processed, recovered and verified.

Exchange Management System (EMS)

• Analyse the daily EMS movement report from CHEP / Portfolio and SAP.
• Oversee the EMS reconciliation (CHEP / Portfolio and SAP) to ensure accuracy of pallets to be collected from various customers.
• Follow up telephonically with EMS customers and ensures drivers uplift / recover pallets for return to depot or CHEP.
• Compile EMS ageing report with comments and send to heads of depots daily.
• Investigate movements on the ageing report and provide feedback on corrective action taken.

GRV Document and Process Control

• Verify and sign off pallet slips from GRV’s daily.
• Confirm correct quantity, document references (e.g. POD) and GLID numbers.
• Report on pallet variances on GRV’s and follow-up on pallets not GRV’d on SAP.

EDI Control

• Verify pallet slips against the EDI file.
• Report on pallet variances against SAP and Portfolio on the EDI file.
• Follow-up / investigate on reported variances and advise the TEMS consultant (CHEP) on corrections to be made.

Physical Stock Control

• Confirm the pallet reconciliations of the physical daily pallet counts per warehouse versus the master control card on the CHEP Portfolio system and against SAP.
• Update monthly the CHEP Portfolio inventory audit with the actual physical pallet stock count and exchange customer count.
• Present management with a consolidated pallet movement reconciliation, highlighting movement variances between physical CHEP / Portfolio balance and SAP balance per site/depot.
• Assists an external CHEP audit identifying any losses bi-annually.

CHEP Account Management

• Manage the resolution of all queries on the CHEP account daily (according to effective date or quantity).
• Check and confirm CHEP invoices on a weekly basis to ensure accurate billing and that no duplications have occurred.
• Check that Replaceable Plastic Containers (RPC) crates are not billed by CHEP.
• Verify the monthly CHEP audit reports received from CHEP KAM or retrieved off Portfolio.

General Administration

• Raise billing documents for VCS storage and handling.
• Raise ad hoc sundry PO’s

KPI’s

• Accuracy of pallet control
• Accuracy of reporting
• EMS accuracy and within parameters
• Pallet holding days
• Number of pallets on hand within parameters

Key Relationships

Internal

• Operations management team
• Transport Managers / Controllers
• Finance department
• Pallet uplift drivers

External

• Suppliers and transport providers
• Principals and Customers receiving clerks
• CHEP (TEMS consultant, KAM, CHEP Call Cent