Public Relations Officer

2 days ago

Cape Town, Western Cape, South Africa The HEINEKEN Company Full-time R 180,000 - R 240,000 Contract

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Providea professional and efficient Public Relations support service to the Brand Home Team and employees of Durbanville Hills.

Providea professional and efficient Public Relations support service to the Brand Home Team and employees of Durbanville Hills.

A relevant and recognized tertiary qualification in Public Relations, Hospitality management, Tourism or Event Co-ordination
Computer literacy in MS Office Suite
Ability to work independently, accurately and well under pressure
Excellent verbal and written commutation skills by being able to write accurately and professionally in multiple formats, with the correct amount of detail
Well organised and methodical, and pays attention to detail.
Provide a high standard of customer service to all internal, external customers and work partners
Retains focus and energy
Takes initiative and demonstrates a positive can -do attitude
Is trusted by others and is able to be professional and behave in confidence at all times

KPA ‘s not limited to the below: Tasting room duties:
Shared responsibly for consumer satisfaction of the Brand Home experience by conducting informative wine tours and tastings.
Present detailed cellar tours
Present all pairings thoroughly
Table service at expected standard
Wine knowledge to be at expected standard
General House keeping
Manage brand home stock and minimise losses

Create invoices for wine orders and visits to our tasting room
Management of the info@ mailbox and timeously responds and action all emails or forwarding to relevant parties within 48 hours
Coordinate the procurement of office supplies and consumable for the brand home.
Managing, processing and dispatching of online wine orders and wine orders made in the tasting room that need to be shipped.

Functions and Events manager to act as mentor role, assisting with the setup and strike of events and conferencing.
The successful co-ordination of conferences and functionsto ensure all role players are aware of final event details
Liaising with clients to plan well executed and seamless events
Managing of all phases for group bookings for the Olive Grove
Build collaborative relationships with key stakeholders that deliver desired results
Build effective relations with clients and suppliers to adhere to service level agreements
Communication, behaviour and action resulted in a high level of credibility, trust, and respect among stakeholders
Personal Development and Teamwork
Take responsibility for own development and contribute to team effectiveness.
Agree on personal performance goals and achievement thereof.
Demonstrating the Distell Corporate Values.
Drive own development to ensure knowledge and skills remain current.