Specialist It Pretoria East

5 days ago


Pretoria, Gauteng, South Africa Absolute Career Personnel Full time
Technical Support Specialist/IT Support Specialist

Reference: PTA007311-Shell-1

Technical Support Specialist/IT support specialist urgently needed for a busy law firm based in Pretoria.

Candidate must have the following:

  1. 2 years experience in:
  2. Windows 10 / 11 Experience - crucial
  3. MS Office Experience - crucial
  4. Windows Active Directory – crucial
  5. Networking – advantageous
  6. ArcServe – advantageous
  7. Windows Group Policies – advantageous
  8. Fortinet/Firewall – advantageous
  9. Office 365 Admin - advantageous
  10. Degree or diploma - advantageous.
Duties include:
  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
Email CV ASAP.Package & Remuneration

R 18 000 - R 20 000 - Monthly

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