1st line IT Support Technician for International Call Centre

One of or international cruise line clients are in need of an experienced 1st Line support IT Technician to join their JHB branch. You will be supporting the international call centre on night shift.Working hours are from 15:00 - 00:00.Qualifications and experience:MatricA+, N+Great track record as we will be conducting 2 reference checks upfront Key...

Job Description:As a 1st Line Support Agent and Trainer, you will be responsible for providing high-quality technical support and onboarding services to our clients in Johannesburg North. Your strong understanding of application troubleshooting, excellent communication skills, and ability to deliver comprehensive training programs will make you an ideal...

Job OverviewMediclinic International is seeking a qualified and experienced Basic Life Support Technician to join our team. As an operational basic ambulance assistant, you will be responsible for attending to emergency calls and providing basic medical care in line with the scope of practice. This is an excellent opportunity to utilize your skills and...

The Role:We are seeking an IT Service Delivery Expert to join our call centre IT support team and provide top-notch technical assistance to our users.About the Position:This role involves handling inbound technical queries, resolving issues efficiently, escalating where necessary, and maintaining service quality standards.

Job title : Graduate Call Centre AgentsJob Location : Gauteng, JohannesburgDeadline : May 04, 2025Quick Recommended LinksJobs by Location Job by industries NO PRIOR EXPERIENCE NEEDED   The ideal candidate should have:Grade 12 Completed NQF 6 qualification  Great telephone etiquette Good command of the English language Awesome people skills Excellent...

Our client in the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with possible extension.Role Overview:Responsible for the performance and output of the Service Centre Consultants to drive operational service delivery. The candidate will be allocated a specific team of consultants (up to 20) for a specific...

We are seeking a highly skilled and experienced IT Support Technician to join our JHB branch. As an integral member of our team, you will provide technical support to our international call centre on night shift.Key Responsibilities:Setting up new pc equipment and peripheralsLoading new users onto the systemManaging user accounts across various...

Job Overview:The 1st Line Risk Specialist will play a critical role in identifying, assessing, managing, and monitoring risks and controls within their assigned business area. This role will ensure alignment with the organisation's risk framework and supports the proactive management of risks in line with the company's strategic objectives and regulatory...

A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis. Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Basic salary and incentiveInterview process - 3 rounds Clear credit recordGreat track record - reference checks will...

1st Line Risk Oversight ManagerApply locations Johannesburg - South Africa time type Full time posted on Posted 30+ Days Ago job requisition id REQ-11871Role DescriptionThe Operational Risk & Control Manager is required to lead the application and development of the Risk Event process, act as the primary escalation in respect of all FNZ clients for...

Job Description: The Senior Legal Assistant - Call Centre Expert plays a critical role in providing support to clients by responding to their telephone call enquiries, complaints and/or concerns.Main Objectives:To ensure that clients receive immediate responses to their telephone call enquiries, complaints and/or concerns.To guide clients through the issue...

The OpportunityWe are seeking an experienced Operational Risk Manager to lead the development and evolution of the FNZ Risk Event process. As a senior professional, you will be responsible for ensuring efficient, timely and accurate escalation, recording and reporting of Risk Events. You will also support the first line of defence with any risk related...

Call Centre Manager (JB5091)Location: RandburgSalary: R35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to...

Job Description:We are seeking a skilled Call Centre Supervisor to join our team at Tracker South Africa. As a Call Centre Supervisor, you will be responsible for the day-to-day operations of the customer service department, ensuring that all calls are handled efficiently and effectively.The ideal candidate will have a strong background in call centre...

Job Title : Helpdesk Technician (Call Centre)Location : Sandton and Rosebank – RotationalJob Type : Full-TimeAbout Us : Quantanite is a leading provider of BPO services, committed to delivering top-tier customer service and technical support.We are looking for a skilled Helpdesk Technician to join our dynamic call centre IT support team and ensure seamless...

Job title : Call Centre AgentJob Location : Gauteng, JohannesburgDeadline : April 26, 2025Quick Recommended LinksJobs by Location Job by industries Role Description:IMS Call is seeking a Call Centre Manager to lead it's Customer Success strategy. This individual will be responsible for developing and maintaining a customer service strategy, serving as the...

Call Centre ManagerReference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you.Duties & ResponsibilitiesRequirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre...

We are seeking an experienced and strategic Call Centre Director to oversee the daily operations of our call centre. The ideal candidate will have a strong background in call centre management, exceptional leadership skills, and a commitment to enhancing operational efficiency and customer satisfaction.Key Responsibilities:Lead, mentor, and develop a team of...

Job title : National Office – Paralegal – Client Call CentreJob Location : Gauteng, JohannesburgDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries KEY OUTPUTSTo ensure immediate response to client telephone call enquiries, complaints and/or concerns and provide advice, guidance and assistance on how to resolve the issue...

To manage Call Center Representatives, establishing goals for call center employees to follow and resolving any Call Centre issue to meet Call Centre Targets.Responsibilities:Establishing goals for call center employeesResolving customer issues and other call center problemsManaging the team's performanceEnsuring that technical knowledge is effectively...