Employee Benefits Administrator

What You'll Be Responsible For

• Manage the full employee benefits claims cycle from submission through to completion.
• Ensure all claims are accurately completed and submitted within required deadlines.
• Process Pension and Provident Fund withdrawals.
• Administer Death, Disability and Funeral Benefit claims.
• Process and follow up on WCA / COID claims.
• Handle Medical Aid queries and benefit changes.
• Respond to employee benefit queries and provide professional assistance to employees.
• Liaise with internal departments, fund administrators and external stakeholders to resolve queries.
• Work closely with the Payroll Manager on quality control, concerns and process improvements.
• Perform relevant functions on VIP Premier Payroll.
• Maintain accurate records, documentation and filing.
• Ensure all employee information is handled with a high level of confidentiality.

What We're Looking For

We're looking for someone who is organised, accurate and comfortable taking ownership of the benefits administration process.
You should have:

• Matric / Grade 12.
• A recognised HR qualification will be advantageous.
• 35 years' experience in Employee Benefits Administration.
• A sound understanding of applicable labour legislation, particularly the BCEA.
• Strong knowledge of employee benefit claims and processes.
• Experience with VIP Premier Payroll will be advantageous.
• Experience within the Road Freight / Logistics industry and knowledge of the NBCRFLI will be advantageous.
• Practical knowledge of COID / WCA claims.
• Experience with COMPEASY will be advantageous.
• Experience with the Sanlam STeP portal will be advantageous.

Your Key Strengths

• Excellent communication skills and the ability to interact confidently with employees and stakeholders at all levels.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and planning skills.
• A methodical and structured approach to work.
• Strong numerical and written communication abilities.
• Ability to manage deadlines and prioritise effectively.
• Self-motivated, proactive and able to work independently.
• Strong problem-solving and query-resolution abilities.
• High level of confidentiality, integrity and professionalism.

Systems & Computer Skills

• VIP Premier Payroll advantageous
• MS Office Suite advanced computer literacy required
• Sanlam STeP advantageous
• COMPEASY advantageous

Why This Opportunity?

This role offers the opportunity to become an integral part of a professional HR and payroll environment, with responsibility for an important employee-facing function. If you have solid benefits administration experience and enjoy working in a structured, detail-driven environment, this could be a great next career move.
Location: Isando, Kempton Park East Rand
Position: Employee Benefits Administrator