Robotics Process Automation Analyst

Robotics Process Automation Analyst – FNB South Africa Job Description To perform business requirements analysis and updates for products, processes, procedures, systems and automation, and to serve as the facilitator for an agile development team. Hello future RPA Analyst, Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our team in Private Core Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. Are You Someone Who Can Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against operational and cost targets Prioritise resource allocation in order to minimise and reduce wastage Build and maintain relationships for the purposes of reciprocally managing expectations, sharing knowledge and diverse insights, and creating buy-in Engage in cross‑functional relationships in order to obtain and to provide work support Assess, analyse and optimise end‑to‑end business processes that are signed off by the business by documenting business process requirements through research, interviews or facilitation sessions and assessing current business processes, procedures and business rules to identify automation possibilities Manage the process of compiling business and functional specification documents Maintain documentation related to process maps, business requirements, functional and technical specification, system development, testing and go‑live sign off Ensure developers deliver a solution that meets the business requirements Ensure the team follows the agreed processes in the Scrum framework Facilitate key sessions and team events to ensure regular progress and encourage the team to improve Help the team to determine the definition of work to be completed, with input from key stakeholders Coach the development team in self‑organisation and cross‑functionality Provide recommendations for improving processes by conducting analysis and identify alternative solutions Redesign and reengineer existing business processes in order to deliver optimal Robotic Process Automation Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability Ensure implementation of relevant policies, governance and practice standards across the business Maintain expert knowledge on relevant legislative amendments, industry best practices and FNB’s internal compliance procedures and requirements Ensure compliance is adopted in terms of systems and procedures as laid out by FNB Implement and provide input into the development of governance and compliance procedures and processes within area of specialisation and identify risks Ensure optimal usage and protection of business assets Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities Identify effective activities to address own development gaps Create own development plan and review plan with team leader or manager Understand which competencies and skills are required to be mastered to ensure personal development and performance Keep abreast of learning opportunities, changing products and trends Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement You Will Be An Ideal Candidate If You Have BSc in Information Technology, Computer Sciences or equivalent RPA accreditation through Blue Prism (advantageous) Experience with RPA platforms with BluePrism preferred (any automation stack is advantageous) Strong understanding of business process analysis and workflow design. Knowledge of programming languages (e.g., .NET, Java) is a plus. Excellent problem‑solving and communication skills. 2+ years of experience in the field You Will Have Access To Opportunities to network and collaborate. A challenging working environment Opportunities to innovate We Can Be a Match If You Are Adaptable and curious Analyse complex data sets Solution driven. Thrive in a collaborative environment Are you interested to take the step? We look forward to engaging with you further. Apply now Job Details Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 28/11/25 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. #J-18808-Ljbffr