Branch Administration Coordinator
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Administration Coordinator
Reference: CPT -Meg-1
Do you live in Melkbostrand, Milnerton, Table View, or Parklands area? A fabulous administration coordination position is available to work closely with the Branch Manager to oversee various aspects of branch activities including customer service, general operations, basic finance, budgeting, and reporting.
A people’s person who enjoys being at the center of all activity will be a great asset for this role.
Duties & Responsibilities
Requirements
- Grade 12, Diploma or Degree in Business Administration advantageous
- 5 years proven experience in coordinating or a related role
- Strong understanding of financial management, including budgeting and reporting
- Knowledge of procurement regulations, ethical practices, and industry trends
- Excellent organizational and time-management abilities
- Effective communication skills, both written and verbal, and must have knowledge of industry-specific regulations
Duties
Operations
- Control and manage the Repairs and Maintenance processes and procedures for the branch, including proper filing of all documentation
- Submit daily timesheets for the branch
- Assist Branch Manager with overseeing and controlling yard activities
- Ensure monthly unit inspections and stock counts are done and submitted to Head Office on time
- Request quotes from suppliers for maintenance or transport
- Prepare the purchase requisition for quotes received from suppliers and submit to procurement
- Facilitate communication between the branch, other departments, and management, ensuring smooth information flow
- Assist with loading quotes on Syrinx
- Ensure that the branch provides excellent customer service and keeps customers informed of deliveries, collections, and maintenance schedules
- Liaise with customers daily to check on service delivery and customer satisfaction
- Address customer concerns, inquiries, and resolve issues in a timely and professional manner
- Resolve all customer queries related to invoices and statements, escalating unresolved matters
- Ensure weekly stock counts of the branch stores for materials are done
- Investigate and report discrepancies
- Implement inventory management that allows accurate tracking of stock levels
- Conduct regular physical audits of the stock and compare physical inventory with what's recorded in the system
- Send invoices to Finance for payment of suppliers after work is completed
- Manage the debtor’s book, ensuring it does not fall behind and attend to outstanding accounts, escalating unresolved matters
- Analyze financial reports to identify areas of improvement
Salary: R negotiable dependent on experience
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