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Infrastructure Specialist: Networks
1 month ago
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About The Role
- The role is a highly technical position that involves Tier 3 or 4 support and requires vocational skills, with a focus on ensuring network reliability and supporting the broader infrastructure.
The role also requires:
- Handling long-running projects from end to end, including delivering work independently and liaising with stakeholders
- Serving as an escalation point for the team during office hours and on a rotation basis for standby support.
- Providing support for the entire network infrastructure, including business, bank, retail branches, data centres, and campus edge environments.
- Acting as the subject matter expert for network issues, ensuring the network's functionality is maintained for all employees and clients.
Our Ideal Candidate
- Strong technical skills in networking, with experience in handling various aspects of network infrastructure. They should be capable of resolving complex issues and guiding the team.
- At least six years in a networking environment, with a minimum of two years as a specialist or senior network engineer.
- Excellent communication abilities to liaise with stakeholders and train junior team members.
- Ability to function under pressure and handle critical network issues that impact the entire organization
- The ability to lead and mentor junior team members, helping them develop their skills and knowledge to reach higher levels of expertise
Minimum Education
- Grade 12 National Certificate/Vocational
Ideal Education
- A relevant tertiary qualification in Information Management
Minimum Knowledge
- TCP/IP protocol stack
- WAN technologies: MPLS
- Routing protocols BGP and OSPF
- Spanning-tree and VLAN configurations
- Router and Switch configurations
- Network redundancy, high-availability design and load balancing implementations
- Quality of Service
- Firewall topologies and configurations
- IPsec and SSL VPNs
Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
- ICT jobs