Business Analyst

2 months ago

hermanus Western Cape, South Africa Top Talent Professional Services Full time

THE ROLE
The Business & System Analyst is a subject matter specialist and a Salesforce Certified Administrator of the (ICT) team reporting to the Business Lead. This role focuses on understanding and interpreting business needs to ensure that developed systems and software meet these requirements. The analyst will leverage in-depth knowledge of Salesforce implementation and actively contribute to outcomes by configuring solutions without requiring code.
A Salesforce Certified Administrator is a skilled professional who plays a vital role to solve business issues by customising the CRM Salesforce platform by building, automating, and configuring technology solutions.
This is a diverse role, requiring a broad mix of technical and soft skills that works closely with internal stakeholders, business improvement and users within a fast-growing environment to ensure core systems are built for scale and delivery of key insights by clearly defining the system requirements.
A Salesforce Certified Administrator is also the one who resolves support tickets, gathers requirements from users and stakeholders, supports team members, provides training where necessary, and ensures the Salesforce databases are customized and maintained together with the Salesforce Developer.
The role significantly enhances the organisational growth and efficiency of business units.

KEY ACCOUNTABILITIES
Analyse and plan goal driven business requirements
Provide data-driven insights to support business decisions
Participate in grooming sessions with business users to define Acceptance Criteria
Participate in planning sessions to ensure goal driven configuration to provide an optimal solution
Facilitate configuration and development by providing business context and detailed requirements on request, answering questions from developers
Manage and present backlog for prioritisation to business owner
Data visualisation using Lucidchart

Testing:
Sandbox environment testing of full solution
Keep track of bugs logged, status of resolution and retest success

Training
Train super-users and end-users in efficient utilisation of information system
Provide continuous CRM support to end-users

Development
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

System Management/Health
All aspects of user and license management including new user setup/deactivation, roles, profiles,
permissions, public groups, OWD, sharing rules

Monitor and work towards fully resolving any system/flow errors and resolve immediately to prevent business delay
Check specific report(s) to ensure process health and resolve immediately to prevent business delay

System Support/Administration
Daily administrative duties
Salesforce technical user support across all business units

Compliance
Comply with all company standard operating procedures (SOPs), policies, guidelines and procedures

Comply with all regulatory rules including but not limited to FSCA, FAIS and SARB (where relevant and applicable)

Leave days: 18
The requirements for the position are as follows:
Tertiary qualification (e.g Degree and/ or Post Graduate degree)
Qualification in Salesforce Administration and/ or business analysis (e.g. certificate or diploma)
Business analysis experience, preferably in the financial services industry is not required but will be advantageous.
Experience in information systems (IS) and project management training is not required but will be advantageous.

Salary Range: R400 000 - R550 000 (depending on profile and experience)

  • Business and Systems Analyst

    2 months ago

    Hermanus, South Africa Jobted ZA C2 Full time

    Title: Business & Systems Analyst Our client, based in Hermanus, is looking to hire an Business & Systems Analyst to join their company, in the financial industry, as soon as possible. Our client, a dynamic and rapidly growing organization, is seeking a talented Business & Systems Analyst to join their team. This diverse and multifaceted role will focus on...

  • IT Business Systems Analyst

    4 weeks ago

    Hermanus, Western Cape, South Africa Code Red Recruitment Full time

    About the RoleWe are seeking an experienced IT Business Systems Analyst to join our team at Code Red Recruitment.As an IT Business Systems Analyst, you will be responsible for analyzing and planning business requirements, providing data-driven insights to support business decisions, and participating in grooming sessions with business users to define...

  • Business and Systems Analyst

    2 months ago

    Hermanus, South Africa Arvo Full time

    Title: Business & Systems Analyst Our client, based in Hermanus, is looking to hire an Business & Systems Analyst  to join their company, in the financial industry , as soon as possible. Our client, a dynamic and rapidly growing organization, is seeking a talented Business & Systems Analyst to join their team. This diverse and multifaceted role will...

  • Business and Systems Analyst

    2 months ago

    Hermanus, South Africa Arvo Full time

    Title: Business & Systems AnalystOur client, based in Hermanus, is looking to hire an Business & Systems Analyst to join their company, in the financial industry, as soon as possible.Our client, a dynamic and rapidly growing organization, is seeking a talented Business & Systems Analyst to join their team. This diverse and multifaceted role will focus on...

  • Business Systems Analyst

    2 months ago

    Hermanus, Western Cape, South Africa Code Red Recruitment Full time

    About the RoleCode Red Recruitment is seeking an experienced Business Systems Analyst to join our team. As a key member of our ICT team, you will be responsible for ensuring that our business systems meet the needs of our organization.Key ResponsibilitiesAnalyzing and planning business requirements to ensure efficient system configuration and...

  • Salesforce Business Systems Analyst

    1 month ago

    Hermanus, Western Cape, South Africa Code Red Recruitment Full time

    Job DescriptionWe are seeking an experienced Salesforce Business Systems Analyst to join our team at Code Red Recruitment. This is a one-year fixed-term contract position with a three-month probation period.Job Summary: The Salesforce Business Systems Analyst will be responsible for analysing and planning business requirements, providing data-driven insights...

  • Business Operations Analyst

    1 month ago

    Hermanus, Western Cape, South Africa Arvo Full time

    Arvo is seeking a talented Business Systems Analyst to join our team in Hermanus, Western Cape.We are looking for an experienced professional with strong technical skills and business acumen to support the development of our Salesforce configuration. The ideal candidate will have a solid understanding of business process analysis, be proficient in using...

  • Business Analyst

    2 months ago

    Hermanus, South Africa Code Red Recruitment Full time

    Location: Hermanus, Western Cape Reports to: Business Lead Contract position for 12 months. The Role: The Business & System Analyst is a subject matter specialist and a Salesforce Certified Administrator of the Information & Communications Technology (ICT) team reporting to the Business Lead. This role focuses on understanding and interpreting...

  • Technical Business Analyst

    2 weeks ago

    Hermanus, Western Cape, South Africa Code Red Recruitment Full time

    Job SummaryWe are seeking a highly skilled Technical Business Analyst to join our team at Code Red Recruitment in Hermanus, Western Cape. As a key member of our Information & Communications Technology (ICT) team, you will play a vital role in understanding and interpreting business needs to ensure that developed systems and software meet these...

  • Business & System Analyst

    1 day ago

    Western Cape, South Africa MSP Staffing LTD Full time

    If you are a Business Systems Analyst looking for a new opportunity, this could be for you Key Requirements · Tertiary qualification (e.g Degree and/ or Post Graduate degree) · Qualification in Salesforce Administration and/ or business analysis (e.g. certificate or diploma) · Business analysis experience, preferably in the financial services industry is...

  • Business Analyst

    15 hours ago

    Western Cape, South Africa Verve Global Recruitment Full time

    Are you passionate about renewable energy and skilled at turning data into compelling narratives? A US-based company is seeking a Remote Project Proposal Specialist / Business Analyst to join our business development team. In this role, you will craft data-driven proposals that showcase the financial, operational, and environmental benefits of solar energy...

  • Business Analyst

    2 months ago

    Hermanus, South Africa Jobted ZA C2 Full time

    THE ROLE The Business & System Analyst is a subject matter specialist and a Salesforce Certified Administrator of the (ICT) team reporting to the Business Lead. This role focuses on understanding and interpreting business needs to ensure that developed systems and software meet these requirements. The analyst will leverage in-depth knowledge of Salesforce...

  • Business Analyst

    2 months ago

    Hermanus, South Africa Top Talent Professional Services Full time

    THE ROLEThe Business & System Analyst is a subject matter specialist and a Salesforce Certified Administrator of the (ICT) team reporting to the Business Lead. This role focuses on understanding and interpreting business needs to ensure that developed systems and software meet these requirements. The analyst will leverage in-depth knowledge of Salesforce...

  • Business & System Analyst - 1 Year Fixed Term

    2 months ago

    Hermanus, South Africa AF Consulting Full time

    Role: Business & System Analyst - 1 Year Fixed TermLocation; Hermanus, Overberg, Western CapeSalary: To be discussedKey Responsibilities: Analyze and plan business requirements to drive system configuration and development. Provide data-driven insights and collaborate with stakeholders to ensure optimal solutions. Perform testing, resolve bugs, and ensure...

  • Business & System Analyst - 1 Year Fixed Term

    2 months ago

    Hermanus, South Africa AF Consulting Full time

    Role: Business & System Analyst - 1 Year Fixed TermLocation; Hermanus, Overberg, Western CapeSalary: To be discussedKey Responsibilities:Analyze and plan business requirements to drive system configuration and development.Provide data-driven insights and collaborate with stakeholders to ensure optimal solutions.Perform testing, resolve bugs, and ensure...

  • Business Analyst

    4 weeks ago

    Cape Town, South Africa Digiterra Full time

    Job title : Business Analyst Job Location : Western Cape, Cape Town Deadline : December 12, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose: The business analyst (BA) will be required to perform the full BA function for client and internal change requests and new product and client take-on projects. As a first...

  • Investment Analyst

    3 months ago

    Cape Town, South Africa Consulting and Advisory Business Full time

    NAME OF THE ROLE: INVESTMENT ANALYST/ASSOCIATE (CAPE TOWN) ROLE DESCRIPTION: This position is for an Investment Analyst/Associate with a respected Consulting and Advisory Business, with the goal of working towards an Investment Consultant position. KEY RESPONSIBILITIES: - Data mining - Revise investment strategies - Interact with various Asset...

  • Financial and Systems Analyst

    7 months ago

    Hermanus, South Africa Finovate Full time

    **Job title: Financial and Systems Analyst** Our client, based in **Hermanus**, is looking to hire a **Financial and Systems Analyst **to join their team as soon as possible. **Key Responsibilities** Portfolio Analysis - Assist with client portfolio analysis - Assist with implementation of trade decisions - Assist with portfolio rebalancing - Calculate...

  • Business Analyst

    1 day ago

    Cape Town, South Africa Parvana Full time

    About the Role: As a Business Analyst, you will play a crucial role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders to understand requirements, analyse processes, and recommend improvements to enhance operational efficiency. Role Responsibilities: Collaborate with stakeholders to gather and...

  • Business Analyst

    4 weeks ago

    Cape Town, South Africa The Rank Group Full time

    Job title : Business Analyst Job Location : Western Cape, Cape Town Deadline : January 06, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description We are seeking a highly skilled Business Analyst with expertise in software development to join our team. The successful candidate will work closely with stakeholders,...