Laboratory Manager

VACANCY NOTIFICATION Position: Laboratory Manager Location: Tshipi é Ntle Manganese Mining, Kathu, Northern Cape VACANCY STATUS PUBLISHED DATE: 11 April 2024 CLOSING DATE: 23 April 2024 POSITION DESCRIPTION Laboratory Manager PATTERSON GRADING: D Upper REPORTING TO: MRM Manager DIRECT REPORTS: Laboratory Officer PURPOSE OF THE JOB: Manages the laboratory function including the testing, evaluating and reporting of product quality in accordance with standard operating procedures and relevant regulations. Monitors and reports on product quality and trends to ensure the delivery of customer requirements and achievement of mine targets. KEY PERFORMANCE AREAS Financial Perspective Interprets the operational requirements of the Laboratory function and integrates financial needs to ensure the availability of financial resources. Delivers and manages an annual budget that represents the best estimate of costs and supports the attainment of the organization and business unit's financial objectives. Allocates and monitors the utilization of allocated funds to enable the attainment of objectives. Regularly reviews, monitors and appropriately responds to spend against budget. Manages and reports expenditure according to financial procedure. Internal Business Process Perspective Implements, maintains and enhances laboratory processes and systems to ensure: Highlighting of sub-standard performance, processes and systems. Employees understand their roles and are managed to perform to the requirements of their roles. Laboratory outputs and records are of high quality. Ensures that equipment is supplied, used and maintained to achieve operational objectives. Ensures the safe and correct storage, use and disposal of chemicals within the laboratory. Monitors and validates laboratory systems and reports to ensure the accuracy and quality of laboratory outputs. Ensures compliance with sampling and analysis standards and adherence to industry norms and best practices. Manages the procurement of relevant suppliers for the laboratory in conjunction with organizational procedures. Supervises and solves technical, operational, quality and environmental issues within SHEC guidelines and parameters. Produces and monitors reports for marketing and sales purposes by analyzing information and trends. People Perspective Manages performance of direct reports ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly. Talent management of direct reports, including career developments and paths for all staff and succession planning for key positions. Ensures that the working environment contributes to improving staff morale and increased productivity. Coaches and mentors direct reports. Ensures a healthy and safe work environment for employees. Customer Perspective Manages customer expectations and requirements to deliver effective and efficient laboratory services in line with company values and standards. Takes ownership of customer complaints and uses technical knowledge to resolve issues accurately and timely. Drives customer satisfaction through the provision of laboratory services. Builds and maintains key customer relationships including HOD's and Mine Management, and outsourced marketing contractors. Stakeholder Engagement and Management: Ensures the needs of organizational stakeholders are prioritized and managed including colleagues, employees, contractors, and suppliers. Works with management and employees to discuss issues, coordinate activities, or resolve problems. MINIMUM QUALIFICATIONS REQUIRED: B.Tech/ B.Sc degree in Analytical Chemistry (NQF 7). PREFERRED QUALIFICATION: Post-graduate degree in Analytical Chemistry (NQF 8). MINIMUM EXPERIENCE AND KNOWLEDGE REQUIRED: 7 years' experience within a Laboratory Manager role. Experience working with ICP-MS and XRF techniques is essential. Background in manganese analysis is preferential. Experience in managing ISO 17025 requirements. Enquiries: Applicants who meet the key requirements of the job must apply via the Tshipi website: click on Opportunities, click on the relevant vacancy and apply on or before 23 April 2024. Please ensure that you use Chrome as your browser when applying for the position. #J-18808-Ljbffr