Academic Manager

3 weeks ago

Cape Town, South Africa Ananzi Full time

Overview At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world‑class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For As an Academic Manager, you are responsible for the compliance, development, and management of academic staff and performance evaluation systems for a portfolio of academic roles. You will closely partner with Academic Analysis and Insight, Instructional Recruitment, Curriculum, Centralized Support, University Relations, Educator Operations Teams and our University Partners. From the moment an educator receives their offer to join our teaching force, you will collaboratively ensure that they are ready to teach by the first day of class, feel supported throughout their teaching experience, and are fired up to put students first and never stop improving. The Academic Manager is responsible for quality checking, providing actionable feedback, assigning professional development and precise record‑keeping all aiming toward improving learner outcomes and the educator experience. It is expected that the Academic Manager is able to use their initiative, work well under pressure and take ownership of operational and administrative tasks in consultation with the Sr Manager, Academic Management. Skills Relationship Building: Manage and build relationships with hundreds of educators. Project Management: Support initiatives that improve the educator experience. Platform Knowledge: Understand various platforms our educators use in order to increase proficiency. Risk Management: Ability to discern when an educator issue needs to be raised to the attention of management. Effective Communication: Ability to support educator‑focused initiatives via 1:1 communication, larger trainings. Ability to maintain focus and prioritize in a complex landscape: Support AMS quarterly OKRs. Cross‑functional collaboration to push forward AMS initiatives. Responsibilities Academic Staffing for instructional staff roles within a portfolio. Ensure the organization is compliant with

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