SAP Financial Systems Technical Delivery Lead

SAP Financial Systems Technical Delivery Lead Seeking a Financial Systems Technical Delivery Lead with Bachelors Degree/ Diploma, preferably in Computer Science, Information Systems (or related) and with at least 5 years SAP Service Delivery experience, for a role with a corporate based in Cape Town. Job Role Be responsible to oversee and maintain smooth end-to-end Technical support operations within the SAP S/4HANA Financial Systems platform as a service. In addition, you will play a leading role in the design of new system solutions or major enhancements relating to SAP S/4HANA on-premise Finance and Procurement related modules. Reporting to the Head of SAP Centre of Expertise, collaborate with direct and indirect teams to ensure governance, adherence, seamless service delivery and top‑notch client support. Engage with teams of configuration experts, developers, testers, infrastructure/basis analysts and application security specialists to deliver system and user access change requests for both business as usual and projects where applicable. Ensure all periodic system upgrade and maintenance activities are successfully completed and oversee the design of complicated, high‑impact system requirements to address potential risks to integration, usability and deadlines. Responsibilities Receive, assess and allocate JIRA requests. Drive delivery of system related tasks against agreed priorities and deadlines. Ensure periodic client cadences for alignment, prioritisation and escalation activities. Ensure adequate resource levelling in response to backlog and incoming JIRA requests. Ensure adherence to release, incident and SAP change management procedures. Ensure audit compliance in user access and change management. Where applicable, ensure all SAP legislative changes are addressed. Ensure all system upgrades and maintenances activities are planned and successfully delivered. Ensure alignment with SAP CoE governance, procedures and principles and other applicable Group Technology standards. Act as a support expert to system analysts when designing system changes. Design and validate a complex architecture and ensure successful implementation. Provide recommendations and guidance on the SAP S/4HANA platform and tools. Understand the business processes for which any solution architecture is being developed. Influence Group Technology IT Strategies ensuring collaborative alignment. Identify, assess, and solve complex business problems for area of responsibility, where analysis of situations or data requires an in-depth evaluation of variable factors. Closely follow the strategic direction set by senior management when establishing near‑term goals. Interact with senior management on matters where they may need to gain acceptance on an alternate approach. Manage interactions and delivery with third parties contributing to the overall solution. Oversee, manage and support a team of SAP Finance Systems technical experts. Requirements Qualifications Bachelor’s degree or Diploma, preferably in Computer Science, Information Systems or related ITIL Certification or similar Experience Minimum 5 years SAP Service Delivery experience. Minimum 5 years experience in Technical Support of SAP S/4HANA Finance related applications. Involvement in full life SAP S/4HANA Finance related cycle. Knowledge Advanced knowledge of SAP service delivery principles. Advanced knowledge of planning deliverables i.e. timelines and resources. Technical knowledge of SAP S/4HANA on-premise FI, CO, PS, MM, SD, EAM, MDG Technical knowledge of SAP Data Services will be advantageous. Technical knowledge of SAP Insurance Analyser will be advantageous. Advanced knowledge of system change management processes preferably using JIRA or similar. Understanding Waterfall methodology. Understanding Agile methodologies will be advantageous. Understanding SAP ABAP and FIORI will be advantageous. Skills Ability to interpret and interrogate written requirements specification documents. Ability to prioritise tasks. Ability to deliver in accordance with strict deadlines. Ability to negotiate with various stakeholders. Ability to maintain delivery momentum. Excellent interpersonal and communication (written and verbal) skills. If you would like to submit your CV for consideration, please fill out this form and we will get in touch with you shortly. #J-18808-Ljbffr