Food flavor and spice Sales Coordinator

Food Flavor and Spice Sales Coordinator Appointment: Full-time position. Locations: Sunderland Ridge, Centurion. Salary: R20 000 CTC per month. Benefits: None. Job Description A well established multinational company in the food and flavor industry is recruiting a Food Flavor and Spice Sales Coordinator whose core duties revolve around coordination, administration, and customer service. The role focuses on ensuring efficient sales processes, order accuracy, and excellent customer service related to flavor and spice products. Sales Administration & Support Previous work experience in the food, flavor industry an essential recruitment. Order Processing: Handle the end-to-end processing of sales orders for flavors and spices, ensuring accuracy in pricing, product codes, discounts, and customer specifications. Documentation: Prepare, manage, and file essential sales documents, including quotes, proposals, contracts, and sales reports. Reporting: Assist in generating sales reports, tracking performance metrics, and analyzing sales data to identify trends and support strategic planning. Customer & Team Communication Client Liaison: Serve as a primary point of contact for customer inquiries regarding product availability, order status, delivery timelines, and pricing. Internal Coordination: Facilitate smooth communication and workflow between the sales team and other departments, such as R&D/Applications (for sample requests), Logistics/Supply Chain (for delivery), and Finance (for invoicing/accounts receivable). Sample Coordination: Manage the process of sending flavor and spice samples to customers or for internal testing, tracking their delivery and coordinating feedback. Problem Resolution: Address and resolve customer issues, complaints, and unforeseen delays in orders or delivery with prompt and professional solutions. Product & Industry Specific Duties Product Knowledge: Maintain a foundational understanding of the company’s flavor and spice portfolio, including basic technical data, applications, and regulatory information to effectively communicate with customers and the sales team. Sales Collateral: Assist in preparing product presentations and pitch decks, often requiring coordination with the marketing and R&D teams to gather technical and application-specific content. Compliance: Ensure all sales and order processes adhere to relevant food safety, quality, and regulatory standards. Essential Skills Exceptional Organizational Skills: Ability to manage multiple priorities, coordinate complex schedules, and maintain meticulous records. Strong Communication: Excellent verbal and written skills for professional interaction with clients and internal teams. Attention to Detail: Critical for accurate order entry, pricing, and document management in an industry with specific technical and regulatory requirements. Customer Service Focus: A proactive and friendly approach to addressing customer needs and maintaining client relationships. Tech Proficiency: Competency with Microsoft Office Suite (especially Excel) and experience Relevant Background Prior experience in a Sales Support, Sales Coordination, or Administrative role, within the Food & Beverage, Ingredients, or Specialty Chemicals industry, is a significant advantage. Preferred Skills Bilingual (Afrikaans and English) Application Instructions If you qualify, please submit your application directly to our CV database. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Register CV on our database: IMPORTANT NOTICE: By applying for this position and providing Eastern Personnel Consultants CC with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent. If you object to your information being used in accordance with the clause, please do not apply. #J-18808-Ljbffr