Senior Delivery Lead

2 days ago


Cape Town, Western Cape, South Africa Rank Group Full time

Rank Interactive, the digital arm of the Rank Group plc, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius & South Africa and being part of a group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

Job Description

Ready to make a real impact in the interactive technology space? We're seeking a dynamic Senior Delivery Lead to inspire and mentor a high-performing team across South Africa and our global offices.

Lead a high-performing global team of Delivery Leads as a Senior Delivery Lead, driving impactful initiatives in the interactive technology space. Leveraging your Agile expertise, you'll collaborate with cross-functional teams, from Engineering and Product to Marketing and Finance, to ensure seamless delivery. This involves establishing robust delivery controls, meticulous planning, and continuous improvement of processes, fostering a culture of transparency, efficiency, and data-driven decision-making. Be a champion for our values of Service, Teamwork, Ambition, Responsibility, and Solution, setting a positive example while empowering your team to deliver exceptional results.

As a senior Delivery Lead, you'll own the end-to-end delivery lifecycle, from setting direction and removing impediments to driving epics and user stories through discovery, delivery, and iteration. You'll facilitate agile ceremonies, communicate progress to stakeholders at all levels, and collaborate with Product Managers and other Delivery Leads to ensure successful outcomes. Crucially, you'll mentor and coach your direct reports, fostering their growth and development within our dynamic and supportive environment.

Key Responsibilities
  • Team Leadership: Fostering a positive team environment, managing performance, setting clear objectives, and driving continuous improvement. Leading by example with a positive, solution-oriented approach.
  • Roadmap Ownership: Collaborating with Product Managers and stakeholders to define and maintain a product roadmap, balancing commercial viability, customer satisfaction, and technical feasibility. Driving initiatives from inception to development readiness.
  • Roadmap Delivery: Managing multiple initiatives using appropriate methodologies (Agile, Waterfall, etc.), working with delivery teams, tracking progress, managing dependencies, removing impediments, and ensuring timely releases. Maintaining up-to-date documentation and ensuring alignment with strategic objectives. Driving proper documentation and reviews throughout the product lifecycle.
  • Communication: Maintaining consistent communication with stakeholders regarding progress, changes, and expectations, using standardized templates. Proactive communication is crucial.
  • Program Delivery: Supporting program initiatives by contributing to discovery, providing executive-level plans, ensuring smooth implementation and business transition, and working with program managers to communicate changes and risks.
  • Ways of Working: Facilitating Agile ceremonies, implementing best practices, leading by example in transparency, reliability, predictability, and agility. Driving continuous improvement in reporting and processes, and promoting cross-functional collaboration.
Qualifications
  • 10+ years of experience in software development or technical project management, with at least 3 years in a leadership role.
  • Proven track record of successfully delivering complex technical projects in a high-performance environment.
  • Strong experience with Agile methodologies and tools (e.g., Jira, Confluence).
  • Deep understanding of cloud platforms (e.g., AWS, Azure) and DevOps practices.
  • Strong knowledge of software architecture, system design, and integration.
  • Excellent verbal and written communication, including the ability to communicate with senior stakeholder management.
  • Exceptional leadership skills with the ability to inspire and motivate teams.
  • Excellent communication and interpersonal skills, with the ability to effectively manage and influence stakeholders at all levels.
  • Strong problem-solving skills and the ability to think strategically.
  • Ability to work in a fast-paced, high-pressure environment and manage multiple priorities.
  • Strong business acumen and understanding of how technical solutions impact the broader organization.
Additional Information

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself.

is important... From hybrid working and colleague support networks to menopause support and weekly PepTalks, we're here for you.

We'll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you work, win and grow with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what's in place in your location.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

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