Head of Quality
2 weeks ago
A leading global Business Process Management firm is looking for a Senior Quality Manager in Cape Town, South Africa. This role involves overseeing the quality function and ensuring optimal customer experience delivery. The ideal candidate will have over 5 years of experience in quality management within the BPO sector and a proven track record in leadership. The position offers full-time employment with opportunities for professional development.#J-18808-Ljbffr
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Head of Quality
2 weeks ago
Cape Town, South Africa O'Dwyer Personnel Full time**Head of Quality (Contact Centre)** **Basic Function**: **Essential Functions**: - Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. - Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. -...
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Head of Department Quality
1 week ago
Cape Town, South Africa Biovac Full time**BIOVAC** is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive, and meticulous Head of Department: Quality to join a goal-oriented team. **QUALIFICATIONS NEEDED**: - Bachelor's degree or diploma in Microbiology/ Biotechnology,...
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Head of Quality and Customer Experience
1 week ago
Cape Town, South Africa Webhelp Full time**Job Advert** If you live by the quality over quantity mind-set and value the importance of great leadership, this role could be your perfect fit. Webhelp is recruiting a driven and motivated, well experienced individual as Head of Quality Assurance and Customer Experience based in Cape Town. In this role, you will be responsible for ensuring delivery of a...
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Head of Quality
4 weeks ago
Cape Town, South Africa Capita Full timeOverview Directs all activities and staff responsible for quality assurance of all products and services Job title: Head of Quality & Compliance Assurance (Pipeline) Job Description : The Head of Quality Operational Compliance and Assurance will lead the charge in ensuring operations meet the highest standards of quality and regulatory compliance....
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Head of Quality
3 days ago
Cape Town, South Africa ABC Worldwide Full time**Basic Function**: **Essential Functions**: - Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience. - Analyze business processes and assist in identifying problems and mitigating plans for quality improvement. - Responsible for quality assurance...
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Senior Phase Head
2 weeks ago
Cape Town, South Africa Independent Schools Association of Southern Africa Full timeCurro Holdings is a JSE-listed independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner‑centric, balanced, innovative and relevant curricula across schools. Curro Holdings seeks to appoint Senior Phase Head...
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Senior Phase Head
7 days ago
Cape Town, South Africa Independent Schools Association of Southern Africa Full timeCurro Holdings is a JSE-listed independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools. Curro Holdings seeks to appoint a senior phase head...
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Head of Sports
2 days ago
Cape Town, South Africa Independent Schools Association of Southern Africa Full timeCurro Holdings is a JSE-listed independent schooling provider that offers quality education from the early childhood development phase to Grade 12. Curro prides itself on providing an ethical, values-based environment and offers learner-centric, balanced, innovative and relevant curricula across schools. Curro Holdings seeks to appoint a Head of Sports...
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Head of Quality
4 weeks ago
Cape Town, South Africa Capita Full timeOverview Directs all activities and staff responsible for quality assurance of all products and services Job title: Head of Quality & Compliance Assurance (Pipeline) Job Description : The Head of Quality Operational Compliance and Assurance will lead the charge in ensuring operations meet the highest standards of quality and regulatory compliance....
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Head : Quality, Technical Training & Change
1 week ago
Cape Town, South Africa BNP Paribas Full timeHEAD : QUALITY, TECHNICAL TRAINING & CHANGE MANAGEMENT (JOB NUMBER: HOD QA,TT,CM 280224) **Main Purpose statement** The primary purpose of the role is to enable optimal service to customers and improve the working lives of our teams by shaping and leading the quality assurance, change management and technical/ functional training of the organisation. **Key...