It support

iStore is looking for an experienced Customer Support Manager to lead and grow our customer support operation.In this role, you will take ownership of the end-to-end customer support function, leading a team of Customer Support Agents who manage customer queries, service requests, onboarding support, complaints and disputes across multiple channels.You will...

Role OverviewThe L1 Support Engineer will provide first-line technical support within a 24x7 Managed Services Provider (MSP) environment, supporting network, cloud, and customer infrastructure. The role requires strong troubleshooting skills, excellent customer service, and the ability to work effectively within SLA-driven operations.Essential Requirements1....

We are seeking a proactive and detail-oriented IT Support Specialist to provide technical assistance and support to end-users across the organization. The role involves diagnosing and resolving hardware and software issues, maintaining IT infrastructure, and ensuring optimal functionality of technology systems. Responsibilities and Duties Technical...

Role Overview:As an Operations Support Analyst at the company, you will be part of a dynamic, global team thatprovides critical support to the organization’s compliance operations. The Operations Support teamworks across departments and jurisdictions, managing compliance cases, conducting in-depth globalVAT and US Sales Tax research, executing high-impact...

To provide comprehensive sales and order support to the SME Regional Account Managers (RAMs), ensuring accurate processing of orders, quotations and billing while managing customer queries, CRM data and lead administration efficiently. This role exists to create capacity for the RAM team by absorbing day-to-day administrative and sales support tasks,...

POSITION: IT Support Technician LOCATION: Killarney Gardens, Western Cape This group of companies is a well-stablished and reputable cold storage operator that provides management solutions for cold storage of fruit and other perishable industries. We are currently in search of an experienced IT Support Technician to join our dynamic team. Key...

Job purpose The Support Lead is responsible for leading the IT Support function and ensuring consistent delivery of efficient, customer-centric and ITIL-aligned support services. The Support Lead will lead and develop the support team, monitor service performance, manage escalations, identify opportunities for improvement and drive the adoption of...

What Support Consultant Jobs are in Randburg Technical Support Specialist Department: Technical Support MEA Reporting to: Technical Support Manager MEA Location: Johannesburg, South Africa Purpose of position: The technical support specialist is after sales role for Mining division and responsible to drive operational excellence by delivering end to...

Manage, maintain and repair IT systems Maintain the company's computer services and equipment Provide guidance and best practices to Junior Support Technicians Build partner relationships with client and be trusted IT Advisor Ensure that contracted customer Service Level Agreements are met (resolved) Ensure that calls logged are followed up / escalated,...