Automotive Service Advisor
1 week ago
Duties include Customer Interaction & Care Be the first point of contact greet customers professionally and identify service needs Clearly explain vehicle issues and service requirements in simple, customer-friendly language Provide accurate service estimates and obtain approvals Maintain consistent communication regarding vehicle progress, additional work, timelines, and costs Conduct post-service follow-ups to ensure satisfaction and address concerns Service Bookings & Workflow Coordination Manage service appointments to optimise workshop efficiency Work closely with technicians to ensure timely and quality repairs Confirm parts availability prior to job start to avoid delays Assist in prioritising workloads and scheduling urgent or breakdown jobs Administration & Record Management Open and manage service orders, job cards, invoicing, and payment processing Maintain accurate customer records, warranty details, and service history Ensure full documentation for every job, including approvals and technician notes Quality & Customer Satisfaction Conduct quality checks and ensure work meets brand standards Drive outstanding customer experience and loyalty Handle complaints professionally and escate if required Product & Service Knowledge Stay updated on services, specials, and vehicle systems Promote recommended maintenance and value-add services Team Support & Reporting Collaborate closely with workshop and parts teams Assist with daily / weekly reporting on service performance and customer satisfaction Requirements : Minimum 3 years Service Advisor experience in an Automotive environment Computer Literate (MS Office Suite) Excellent Customer Service Completed Certificated Service Advisor training Advantageous Previous experience as an automotive technician Advantageous CRM knowledge Kerridge, Evolve, Drive System knowledge AutoManage (Either) Strong communication and teamwork skills, with the ability to collaborate effectively with other technicians and engineers. Strong knowledge of warranty policies and an eye for upselling opportunities. Own transport with valid driver's license and clean driving record. Clear Criminal record If your current experience and skillsets tick majority of the job specification boxes, then : Apply directly now Send your CV to #J-18808-Ljbffr
-
Automotive Service Advisor
7 days ago
Johannesburg, South Africa MoToRecuit Full timeAutomotive Service Advisor - Gauteng, Edenvale #DriveYourCareerForward as a Top Service Advisor
-
Johannesburg, South Africa MoToRecuit Full timeA leading automotive service center in Edenvale is seeking an Automotive Service Advisor. The ideal candidate will play a crucial role in managing customer service and vehicle repairs, requiring fluent Afrikaans and English, along with 2-3 years of relevant experience. This dynamic position promises excellent growth and customer interaction opportunities....
-
Automotive Service Advisor
6 days ago
Johannesburg, South Africa SiG Labour Corporate Full time**AUTOMOTIVE SERVICE ADVISOR** **The primary point of contact between the customer and vehicle service department. Responsible for ensuring that customer's needs are met and that the work is done correctly.** **EXPERIENCE, QUALIFICATIONS AND TRAINING**: - Knowledge and experience in the retail motor industry - Read, write and speak English and Afrikaans -...
-
Automotive Service Advisor
7 days ago
Johannesburg, South Africa MoToRecuit Full timeAutomotive Aftersales Consultant - Service Advisor – Sandton #DriveYourCareerForward with a leading Service centre in the heart of Sandton. If you are an Experienced Aftersales Consultant (Service Advisor), and renown for your commitment to quality, innovation and customer satisfaction by delivering a premium service experience to customers, then you are...
-
Johannesburg, South Africa MoToRecuit Full timeAn independent servicing workshop is seeking an experienced Automotive Service Advisor to manage customer service interactions and service bookings in a fast-paced environment. You will ensure exceptional service delivery while liaising between clients and technicians. Ideal candidates should have at least 3 years' experience as a Service Advisor and strong...
-
Automotive Service Advisor
1 week ago
Johannesburg, South Africa Mototeam (Pty) Ltd Full timeDuties include Schedule and manage service bookings efficiently.Communicate with technicians to understand repair requirements and timelines.Prepare accurate estimates for parts and labour and clearly explain them to customers.Advise customers on recommended maintenance and repair options.Obtain approvals for services and document all work...
-
Automotive Service Advisor
2 weeks ago
Johannesburg, South Africa Mototeam (Pty) Ltd Full timeDuties include Schedule and manage service bookings efficiently. Communicate with technicians to understand repair requirements and timelines. Prepare accurate estimates for parts and labour and clearly explain them to customers. Advise customers on recommended maintenance and repair options. Obtain approvals for services and document all work accurately....
-
Johannesburg, South Africa Manpower Sa (Pty) Ltd Full timeAn innovative automotive group in Johannesburg is looking for an experienced Service Advisor. You will be the key link between customers and service technicians, managing interactions from booking to vehicle collection. Ideal candidates will have a background in service advising with strong customer service and administrative capabilities. This role is...
-
Johannesburg, South Africa Manpower Sa (Pty) Ltd Full timeAn innovative automotive group in Johannesburg is looking for an experienced Service Advisor. You will be the key link between customers and service technicians, managing interactions from booking to vehicle collection. Ideal candidates will have a background in service advising with strong customer service and administrative capabilities. This role is...
-
Service Advisor
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - Service Dept - R R 16 000 - R R 19 000 - Job ref: GP022643/LTH - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealership who requires the services of a Service Advisor **Minimum Requirements**: - Must have a minimum of 1 years’ recent experience as a Dealership...
