Service Engineer
6 months ago
- Matric (Grade 12/N3)
- Trade tested as Diesel Mechanic or Earthmoving Mechanic is essential or Mechanical / engineer Degree
- Minimum 4-5 Years Experience On Earthmoving Equipment.
- Electric / Hydraulic faultfinding skills
- Welding skills
- Ability to identify potential hazards
- Carry out service, troubleshooting and repairs as per OEM standards and requirements
- To complete/oversee the repairs of any defect found
- Complete complaint, cause and correction on service job card for sign off
- Timely complete all relevant administrative requirements, including, but not limited to service job cards and technical data sheets.
- Downloading of software (Sculi)
- Woek according to OEM standard repair times
- Use and understand diagnostic equipment
- Choose alternative ways of carrying out tasks (innovation)
- Operate electrical and mechanical equipment pertaining to the job i.e. power tools
- Ensure integrity of all related tools of trade
- Work according to occupational health, safety and environment requirements
- Supervision of employees where applicable, artisan assistant, apprentice
- Co-ordination and collaboration of employees working on the same equipment
- Helping where needed and carrying out any reasonable request
- Needs to attend training courses, online and in Springs
- Will work shifts which do not correspond to normal shift times
- Required to work overtime at very short notice
- Occasional travel away from home.
- Provide training to customers about correct usage of equipment and maintenance
- Compiling of parts list
- Identifying of components
- Prepare and submit time sheets
- Driving, using, maintaining and taking care of field service vehicle
- Completing of warranty and upgrade claims
- Submitting warranty, SEU components with correct tagging and plugging
- Collaborate closely with technical department to resolve technical issues
- Provide training to apprentices on how to identify and resolve issues, repairs, maintaining, etc
- Provide technical support to customers during normal time and after hours
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