Assistant Housekeeping Manager
5 days ago
mkuze, kwazulu natal, South Africa
Phoenix Recruitment Limited
Full-time
R 300,000 Contract
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Duties:
- Lead and coordinate room attendants, public area cleaners, housemen, and laundry staff.
- Check guest rooms, suites, cottages, public spaces, linen cupboards, and back-of-house areas daily.
- Assist in scheduling shifts, running in-house laundry/linen services, and stepping in as department head when the Executive Housekeeper is away.
- Monitor and order cleaning supplies, guest amenities, uniforms, and linen stock.
- Report maintenance and repair issues to the engineering team and coordinate room statuses with the front desk.
- Train new staff on hotel standards, safety procedures, chemical handling, and eco-friendly or country-property guidelines.
- Handle special requests, VIP setups, lost-and-found items, and guest feedback.
Requirements:
- Grade 12
- A formal hospitality qualification
- At least 5 years' housekeeping experience, including at least 4 in a supervisory role
- Skilled at staff scheduling, stock control, room inspections and quality standards
- Strong leadership skills and attention to detail
- Previous supervisory or assistant management experience in hotel or lodge housekeeping.
- Strong leadership, attention to detail, time management, and communication abilities.
- Familiarity with health, safety, and hygiene regulations, plus property management or housekeeping software.
- Flexibility to work weekends, holidays, and early/late shifts typical of hospitality operations.