Hod: Academy

Overview HoD: Academy & CPD Location: Group Head Office (Johannesburg); Type: Permanent – Department Head Lead an accredited learning portfolio. Build capability that moves organisations forward. About the Role You’ll lead the Academy & Continuing Professional Development (CPD) function, owning strategy, operations, and quality across a full training services portfolio. The mandate spans programme design, accreditation, client delivery, revenue growth, and governance—balancing compliance with innovation to deliver measurable skills uplift. You will shape market-ready learning offerings (credit-bearing and non-credit), drive accreditation with QCTO/SETAs and professional bodies, and tailor solutions for enterprise clients. The role requires confident stakeholder leadership, financial oversight, and a strong client-service ethic grounded in South African skills development legislation. Who the Client Is This opportunity is with a well-established human capital group that partners with leading corporates and public institutions across South Africa. The organisation is known for high-standards in accreditation, a client-centric culture, and a growing training services portfolio connected to broader consulting solutions. What You’ll Do Lead end-to-end accreditation (QCTO, SETAs, professional bodies): submissions, internal readiness, audit liaison, renewals. Design and continuously improve training materials, assessments, and delivery resources aligned to standards and client needs. Customise content and delivery for sector-specific requirements; embed feedback loops for relevance and impact. Govern compliance with skills development legislation; update policies, procedures, and quality frameworks. Orchestrate cross-functional collaboration with consulting, sales, and operations to integrate learning into broader solutions. Own client relationships: scope, propose, present, and troubleshoot to ensure satisfaction and repeat business. Build and manage a certified freelance trainer community; onboard, coach, and assure delivery quality. Manage project financials: budgeting, pricing input, profitability, billing and reporting. Support business development: solutioning, proposals, and negotiations to grow the portfolio. What You Bring 8+ years in Training & Development, including accreditation and materials design; 5+ years in a senior/matrixed role. Strong knowledge of SA skills development legislation and accreditation processes (QCTO/SETAs). Project leadership with proven financial acumen (budgeting, margin management, reporting). Stakeholder management across regulators, clients, and internal teams; excellent communication. Relevant Honours degree; MBA advantageous; professional registrations/certifications a plus. Personal attributes: innovative mindset, resilience, client focus, data-driven decision-making, and effective negotiation. What Success Looks Like Accreditation excellence: clean audits, on-time renewals, compliant records. Learning impact: measurable outcomes, strong learner satisfaction, and programme relevance by sector. Commercial performance: portfolio growth, healthy margins, accurate forecasting, and disciplined invoicing/cashflow. Client advocacy: repeat engagements, positive feedback, and case-study-worthy results. Operational rhythm: clear processes, quality documentation, and a reliable trainer bench ready for demand spikes. Rewards & Challenges You’ll enjoy a visible leadership platform and the opportunity to build a scalable Academy engine. Expect complexity—tight accreditation timelines, evolving standards, and diverse client needs—requiring calm prioritisation, rigorous quality control, and a hands-on approach. #J-18808-Ljbffr