Assessment Officer

Emeris consolidates resources and expertise from IIE Varsity College , IIE MSA , IIE-Vega School , and IIE School of Hospitality & Service Management , with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Newlands Campus has a vacancy for an Assessment Officer.

Duties and Responsibilities:

Student Application & Admission Administration

• Collaborate with Student Recruitment teams regarding admissions-related queries and application processing. (Dependant on campus and operational needs)
• Follow up on missing information and documentation required to support admission decisions.
• Evaluate applications against approved admission criteria and communicate outcomes.
• Liaise with recruitment, academic and operational stakeholders during admission evaluations and assessments.
• Escalate complex admission matters, exceptions or appeals to the relevant manager or specialist.
• Manage admission waitlists, declined admissions, expired offers and the issuing of revised offers where applicable.
• Prepare, manage and issue admission-related documentation and correspondence.
• Determine admission conditions and monitor outstanding requirements.
• Determine applicant eligibility for academic programmes.
• Track applications and admissions through to registration.
• Prepare and distribute admission progress reports.
• Support admissions compliance initiatives, projects and audits.
• Collaborate with Finance and other departments regarding admission-related matters.
• Adhere to established admissions service level agreements and business processes.

Student Registration, Records and Compliance

• Verify student registrations against admission and programme requirements.
• Apply holds to student accounts where documentation or conditions remain outstanding.
• Monitor registration accuracy and maintain student records.
• Conduct prerequisite, corequisite, elective and progression checks where applicable.
• Manage student transfers, deregistration's and related administrative processes. (Dependant on campus and operational needs)
• Process Short Learning Programme (SLP) and Non-Qualification Purpose (NQP) registrations where required.
• Support internal and external credit, recognition of prior learning and related application processes.
• Determine eligibility for academic credits and capture approved credits where applicable. (Dependant on campus and operational needs)
• Monitor student credit loads, programme requirements and registration compliance.
• Allocate student groups or perform related registration administration where required. (Dependant on campus and operational needs)
• Follow up on outstanding documentation and ensure records are updated appropriately.
• Review National Senior Certificate (NSC) exception reports and other compliance reports.
• Maintain, archive and manage student records in accordance with institutional policies and legislative requirements.
• Ensure compliance of international student registrations and documentation requirements.
• Administer and monitor SAQA, USAf, visa and other conditional admission requirements. (Dependant on campus and operational needs)
• Conduct registration file audits and re-audits in line with institutional and regulatory requirements.
• Adhere to registration service level agreements and operational procedures.
• Prepare standard student letters and official student documentation where required.

Student Support, Graduation and Academic Administration

• Complete counselling and programme suitability documentation where applicable. (Dependant on campus and operational needs)
• Support students throughout admissions, registration and related administrative processes.
• Determine graduation eligibility and assist with graduation administration. (Dependant on campus and operational needs)
• Verify graduate information and graduation records. (Dependant on campus and operational needs)
• Support the preparation and distribution of certificates and related documentation.
• Facilitate qualification certificate reprints where required. (Dependant on campus and operational needs)
• Monitor graduation timelines and administrative milestones. (Dependant on campus and operational needs)

Ticket, Query and Stakeholder Management

• Process and resolve admissions, registration, graduation and student administration tickets or queries.
• Liaise with the Registrar's Office and other institutional stakeholders on student-related matters.
• Provide accurate and timely communication to students, staff and ex