Service Advisor – Nelspruit
3 weeks ago
Overview Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Responsibilities Receive customers in a professional and friendly manner in order to ensure they feel valued. Liaise and interact with customers attentively in order to completely understand and comprehend their service needs. Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries. Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary. Maximize customer awareness of all products and services available. Create collaborative internal and external partnerships in order to expedite service delivery. Schedule appointments, answer phones, and handle queries. Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc. Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc. Maintain customer database with contact details and information. Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence. Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business. Ensure customer complaints are effectively managed via relevant CRM system/s. Maintain and further develop own personal knowledge base in order to remain current and relevant. Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement. Attend all relevant OEM training courses, and any other developmental training opportunities allocated. Perform other duties as requested. Qualifications and Experience Matric Valid, unendorsed driver’s license and the ability to competently and legitimately drive. Must have premium experience Knowledge of dealership policies and procedures is essential. Knowledge of competitive motor industry. Basic mathematical ability (numeracy) Knowledge of relevant operating systems would be an advantage. Multilingual with languages generally spoken across the area and customer base is necessary. Skills and Personal Attributes Highly self-motivated, energetic and able to maintain a positive outlook. Ethical Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc. Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes. #J-18808-Ljbffr
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Service Advisor
3 weeks ago
Mbombela, South Africa Bonafide Human Capital Pty (Ltd) Full timeJoin to apply for the Service Advisor - Nelspruit role at Bonafide Human Capital Pty (Ltd) 6 days ago Be among the first 25 applicants Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality...
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Service Advisor
2 weeks ago
Mbombela, South Africa Bonafide Human Capital Pty (Ltd) Full timeJoin to apply for the Service Advisor - Nelspruit role at Bonafide Human Capital Pty (Ltd). Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service,...
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Service Advisor
4 weeks ago
Mbombela, South Africa Bonafide Human Capital (Pty) Ltd Full timeOur well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and...
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Branch Consultant/ Financial Advisor
5 days ago
Mbombela, South Africa Sanlam Limited Full timeBranch Consultant/ Financial Advisor - Nelspruit Date: 31 Oct 2025 Location: Nelspruit, Mpumalanga, ZA Who are we? Sanlam Developing Markets (SDM) (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry‑level and emerging middle market. It aims to understand the unique requirements of...
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Sales & Service Technician, Nelspruit
1 week ago
Mbombela, South Africa Sheldon Recruitment Full timeReference: EL -J-1 We are seeking a Sales & Service Technician for a permanent role based in Nelspruit (Mbombela) in Mpumalanga. Qualifications Applicants are required to meet the following criteria: Grade 12 with at least 1 year of experience in FMCG Sales & Service of retail scales weights and measures Must have a knowledge of retail scales and be computer...
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Dealership Service Manager – Nelspruit
3 weeks ago
Mbombela, South Africa Bonafide Human Capital Full timeOverview Our automotive dealer client based in Nelspruit currently has a vacancy for an experienced and qualified Service Manager. Position Overview The position will report to the Dealer Principal (DP). The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service...
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Premium Brand Automotive Technician – Nelspruit
3 weeks ago
Mbombela, South Africa Bonafide Human Capital Full timeOur automotive dealer client based in Nelspruit is looking to employ qualified and experienced Premium Brand Technician. This position will be suited to an experienced person who can inspect, maintain, and repair vehicles. The candidate needs to provide excellent customer service and maintain high levels of customer satisfaction on an ongoing basis. To...
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General Assistant
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Mbombela, South Africa The Building Company Full timeThe Building Company 2026/01/09 Nelspruit Job Reference Number: Department: BUCO Industry: Retail Job Type: Permanent Positions Available: 1 Salary: Market Related The main purpose of the job is to ensure the smooth operation of the business unit with regards to General Assistant functions while adhering to company policies and procedures. These general...
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Manager, Enterprise Banking Nelspruit
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2 weeks ago
Mbombela, South Africa The Building Company Full timeJoin to apply for the Store Manager - BUCO Nelspruit role at The Building Company Join to apply for the Store Manager - BUCO Nelspruit role at The Building Company Get AI-powered advice on this job and more exclusive features. The Building Company2025/05/06 NelspruitJob Reference Number: Department: BUCOBusiness UnitIndustry: RetailJob Type:...
