Service Advisor – Nelspruit
1 week ago
Overview Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs and quality service is delivered to customers. The Service Advisor provides estimated cost analysis of repairs and routine maintenance, and through effective communication with customers, determines the services necessary, predicts the time needed for completion, and stays in constant communication with the customer during the repair process. Responsibilities Receive customers in a professional and friendly manner in order to ensure they feel valued. Liaise and interact with customers attentively in order to completely understand and comprehend their service needs. Prepare service estimates, sell routine maintenance/ repair services, and conduct follow-ups regarding services and customer inquiries. Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner, involving Service Technicians when necessary. Maximize customer awareness of all products and services available. Create collaborative internal and external partnerships in order to expedite service delivery. Schedule appointments, answer phones, and handle queries. Assist with the coordination of alternate transportation, car rental reservations, shuttle services, etc. Maintain excellent standards of departmental administration such as service sheets, invoices, job cards, warranty claims, authorisation, etc. Maintain customer database with contact details and information. Assist the dealership to achieve and maintain industry standards of process efficiency and service excellence. Develop and maintain high levels of customer satisfaction and customer loyalty to ensure repeat business. Ensure customer complaints are effectively managed via relevant CRM system/s. Maintain and further develop own personal knowledge base in order to remain current and relevant. Attend regular team meetings, sharing and receiving feedback in the interest of continuous improvement. Attend all relevant OEM training courses, and any other developmental training opportunities allocated. Perform other duties as requested. Qualifications and Experience Matric Valid, unendorsed driver’s license and the ability to competently and legitimately drive. Must have premium experience Knowledge of dealership policies and procedures is essential. Knowledge of competitive motor industry. Basic mathematical ability (numeracy) Knowledge of relevant operating systems would be an advantage. Multilingual with languages generally spoken across the area and customer base is necessary. Skills and Personal Attributes Highly self-motivated, energetic and able to maintain a positive outlook. Ethical Need to acquire thorough knowledge of the vehicles they are handling – not just technical specs; but also, information about the manufacturer’s warranty, dealership services, OEM updates, etc. Eager to participate in ongoing training opportunities made available by the organization and OEM for development purposes and/or to stay abreast of product or system changes. #J-18808-Ljbffr
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Service Advisor
2 weeks ago
Mbombela, South Africa Bonafide Human Capital Pty (Ltd) Full timeJoin to apply for the Service Advisor - Nelspruit role at Bonafide Human Capital Pty (Ltd) 6 days ago Be among the first 25 applicants Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality...
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Service Advisor
2 weeks ago
Mbombela, South Africa Bonafide Human Capital (Pty) Ltd Full timeOur well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and...
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Financial Advisor- Nelspruit
4 weeks ago
Mbombela, South Africa iMasFinance Full timeAt iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About This Position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products within the Nelspruit-...
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Financial Advisor- Nelspruit
2 weeks ago
Mbombela, South Africa Imasfinance Co-Operative (Ltd) Full timeAt iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products within the Nelspruit –...
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Financial Advisor- Nelspruit
12 hours ago
Mbombela, South Africa Imasfinance Co-Operative Full timeAt iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. Preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products within the Nelspruit- Mpumalanga area. Job Outputs Selling of life...
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Vehicle Service Advisor
1 week ago
Mbombela, South Africa Bonafide Human Capital Full timeVehicle Service Advisor position available in Nelspruit. Our well known automotive vehicle dealer client based in Nelspruit is looking to employ an experienced customer driven Service Advisor with premium brand experience. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of...
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Service Advisor
3 weeks ago
Mbombela, South Africa Adendorff Full timeAbout the Position We are thrilled to announce a new opening for a highly skilled Service Advisor for our Nelspruit, Mpumalanga branch, to join our team. We are seeking a highly skilled and experienced Service Advisor (Technical Savvy) to act as the technical product specialist liaison between customers and service technicians, ensuring excellent customer...
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Sanlam Financial Adviser: Mbombela Nelspruit
3 weeks ago
Mbombela, South Africa Sanlam Full timeSanlam Financial Adviser: Mbombela Nelspruit Join or sign in to find your next job Join to apply for the Sanlam Financial Adviser: Mbombela Nelspruit role at Sanlam Sanlam Financial Adviser: Mbombela Nelspruit 2 days ago Be among the first 25 applicants Join to apply for the Sanlam Financial Adviser: Mbombela Nelspruit role at Sanlam Who are we?Sanlam Life...
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Service Manager
2 weeks ago
Mbombela, South Africa Bonafide Human Capital (Pty) Ltd Full timeOur automotive dealer client based in Nelspruit currently has a vacancy for an experienced and qualified Service Manager. Job Description •Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. •Ability to maximise departmental profitability through the sale of labour and associated products to...
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Service Manager
4 days ago
Mbombela, South Africa Bonafide Human Capital Pty (Ltd) Full timeOur automotive dealer client based in Nelspruit currently has a vacancy for an experienced and qualified Service Manager. Job Description Ability to control resources at a level commensurate with profit requirements and enhanced customer relations. Ability to maximise departmental profitability through the sale of labour and associated products to franchise...
