Conference Coordinator

2 days ago

pretoria, gauteng, South Africa Phoenix Recruitment Limited Full-time

High-end Hotel in Pretoria (Kameeldrift area) is looking for an organised and guest-focused Conference Coordinator to join their team.

Duties:

Conference Planning & Client Liaison:

  • Handle conference and event enquiries professionally.
  • Prepare quotations and follow up on provisional bookings.
  • Confirm client requirements, including venue layouts, catering, equipment and accommodation.
  • Arrange site inspections and assist clients with selecting suitable facilities and packages.
  • Maintain accurate booking records and communicate changes promptly.

Event Coordination:

  • Prepare and distribute detailed function sheets to relevant departments.
  • Coordinate arrangements with Food and Beverage, Kitchen, Front Office, Housekeeping and Maintenance.
  • Ensure venues, equipment and catering arrangements are ready before each event.
  • Welcome organisers and remain available to address requirements during conferences.
  • Monitor event delivery and resolve operational concerns promptly.
  • Obtain client feedback and support repeat bookings.

Administration & Payments:

  • Track deposits, payment deadlines and outstanding documentation.
  • Check event charges and coordinate accurate final billing with Finance.
  • Maintain conference schedules, client correspondence and event reports.

Requirements:

  • Grade 12
  • A formal hospitality qualification
  • Previous conference, banqueting or events coordination experience within a hotel or similar hospitality environment.
  • A relevant hospitality or events qualification would be advantageous.
  • Strong planning, organisational and administrative skills.
  • Excellent written and verbal communication skills.
  • Professional presentation and a confident, client-focused approach.
  • Good computer skills and familiarity with booking or event-management systems.
  • Attention to detail and the ability to coordinate multiple events and deadlines.
  • Strong teamwork and problem-solving skills.
  • Ability to remain calm under pressure.
  • Willingness to work flexible hours, including evenings, weekends and public holidays when required.