Conference Coordinator
2 days ago
pretoria, gauteng, South Africa
Phoenix Recruitment Limited
Full-time
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High-end Hotel in Pretoria (Kameeldrift area) is looking for an organised and guest-focused Conference Coordinator to join their team.
Duties:
Conference Planning & Client Liaison:
- Handle conference and event enquiries professionally.
- Prepare quotations and follow up on provisional bookings.
- Confirm client requirements, including venue layouts, catering, equipment and accommodation.
- Arrange site inspections and assist clients with selecting suitable facilities and packages.
- Maintain accurate booking records and communicate changes promptly.
Event Coordination:
- Prepare and distribute detailed function sheets to relevant departments.
- Coordinate arrangements with Food and Beverage, Kitchen, Front Office, Housekeeping and Maintenance.
- Ensure venues, equipment and catering arrangements are ready before each event.
- Welcome organisers and remain available to address requirements during conferences.
- Monitor event delivery and resolve operational concerns promptly.
- Obtain client feedback and support repeat bookings.
Administration & Payments:
- Track deposits, payment deadlines and outstanding documentation.
- Check event charges and coordinate accurate final billing with Finance.
- Maintain conference schedules, client correspondence and event reports.
Requirements:
- Grade 12
- A formal hospitality qualification
- Previous conference, banqueting or events coordination experience within a hotel or similar hospitality environment.
- A relevant hospitality or events qualification would be advantageous.
- Strong planning, organisational and administrative skills.
- Excellent written and verbal communication skills.
- Professional presentation and a confident, client-focused approach.
- Good computer skills and familiarity with booking or event-management systems.
- Attention to detail and the ability to coordinate multiple events and deadlines.
- Strong teamwork and problem-solving skills.
- Ability to remain calm under pressure.
- Willingness to work flexible hours, including evenings, weekends and public holidays when required.