Business Mngr Retail Services: Ncb

Job Details Job Title: Business Manager Retail Services (NCB)Location: East LondonClosing Date: 15 OctoberJob Family: Sales and Service – Relationship Management – Leadership Pipeline – Manage Self: Professional (MSP) Job Purpose Grow commercial bank revenue through the management and cross‑sell to the existing portfolio, while acquiring new high‑revenue commercial customers, thereby increasing revenue, maximizing economic profit, and creating shareholder value. Job Responsibilities Acquire new commercial clients with annual turnover between R30m and R1b through prospecting and networking to achieve market share growth aspirations. Serve as a trusted advisor to commercial clients in specialised industries (Agri, Franchise, Fintech, Manufacturing) through continuous professional development. Stay abreast of the latest economic trends and developments (green energy, sustainable agriculture) and apply this knowledge to add value to client engagements. Identify acquisition opportunities through effective ecosystem analysis to unlock the value chain. Generate revenue via proactive cross‑sell strategies, applying industry and banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities. Perform in‑depth financial needs analyses to identify cross‑sell and up‑sell opportunities aligned with business goals. Conduct regular portfolio reviews with clients to unlock value‑add opportunities that contribute to client retention. Be proactive in client interaction by adding value through financial solutioning. Establish and execute a client engagement plan to ensure frequent interaction in line with Nedbank's growth objectives. Build trusting relationships through regular interactions with key decision‑makers within allocated businesses. Earn client trust by providing honest, constant feedback regarding financial requests. Act as the key client interface to the bank, coordinating with relevant stakeholders to deliver product, service and solution knowledge. Communicate visitation feedback to internal stakeholders to address actionable items or corrective actions. Recommend tailor‑made solutions to meet client needs by consulting with relevant stakeholders and understanding the client's business environment. Manage all business risks and ensure compliance with regulatory requirements and internal policies, identifying and mitigating risks and non‑compliances. Partner with the credit manager to manage credit risk of the portfolio and minimise potential impairment risk. Prepare and present large, complex credit applications for multiple entities and shareholders, incorporating specialised industry knowledge and core banking principles, including asset pricing motivation. Leverage subject‑matter expertise to support clients’ digitisation in line with the 4th Industrial Revolution dynamics. Drive client awareness and solution for sustainable development goals in line with Nedbank's purpose. Essential Qualifications Advanced Diplomas or National 1st Degree (NQF Level) – Preferred: BCom (Financial Management/Accounting) or BSc Agri. No specific certifications required. Minimum Experience Level 7 – 10 years of proven experience in commercial banking. Demonstrated ability to manage a client portfolio with annual turnover ranging from R30 million to R300 million and above. Technical / Professional Knowledge Communication Strategies Negotiation Skills Governance, Risk and Controls Relevant Regulatory Knowledge Data Analysis and Interpretation Relevant Software and Systems Knowledge Behavioural Competencies Account Planning Targeting Sales Opportunities Driving Successful Customer Engagements Sales Negotiation Business Acumen Building Trusting Relationships Source Nedbank Recruiting Team #J-18808-Ljbffr