Client Liaison Officer – Bloemfontein
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An opportunity exists for a Client Liaison Officer to join the team at our Bloemfontein Mediclinic branch. We are seeking an individual who displays a high level of ethics and integrity while consistently aligning with the PathCare values.
Key Competency Requirements
- Grade 12 (Matric)
- Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
- Must have customer service and administrative experience
- Must have 2 years’ relevant pathology experience
- Client-focused with excellent attention to detail
- Display initiative
- Ability to problem-solve and multi-task
- Effective communication and interpersonal skills while demonstrating the ability to listen
- Ability to work under pressure, independently as well as in a team
- A positive attitude & flexible work-style
- A strong sense of devotion to quality
- Must be fluent in English with an understanding of Afrikaans
- Must be prepared to work shifts, weekends & public holidays if required
- Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position
Key Responsibilities
- Provide a one stop service to critical supporting doctors in the hospital
- Develop and maintain customer and supporter relationships
- Assist with patient result queries, report processing and ward rounds to detect/identify problems related to PathCare service
- Ensure customer satisfaction by achieving the necessary requirements and outputs
- Assist with login requests
Your contribution to the company will be rewarded with a market-related remuneration package which includes a retirement fund contribution and risk benefits (Group Life and Disability cover), annual bonus, competitive maternity benefits, health care allowance, discounted pathology tests, payment of HPCSA/SANC annual registration fees and developmental opportunities at the PathCare Training Academy.
Closing date: Monday, 5th October 2026