Client Liaison Officer – Bloemfontein

9 hours ago

bloemfontein, free state, South Africa PathCare Full-time R 260,000 Contract

An opportunity exists for a Client Liaison Officer to join the team at our Bloemfontein Mediclinic branch. We are seeking an individual who displays a high level of ethics and integrity while consistently aligning with the PathCare values.

Key Competency Requirements

  • Grade 12 (Matric)
  • Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
  • Must have customer service and administrative experience
  • Must have 2 years’ relevant pathology experience
  • Client-focused with excellent attention to detail
  • Display initiative
  • Ability to problem-solve and multi-task
  • Effective communication and interpersonal skills while demonstrating the ability to listen
  • Ability to work under pressure, independently as well as in a team
  • A positive attitude & flexible work-style
  • A strong sense of devotion to quality
  • Must be fluent in English with an understanding of Afrikaans
  • Must be prepared to work shifts, weekends & public holidays if required
  • Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

Key Responsibilities

  • Provide a one stop service to critical supporting doctors in the hospital
  • Develop and maintain customer and supporter relationships
  • Assist with patient result queries, report processing and ward rounds to detect/identify problems related to PathCare service
  • Ensure customer satisfaction by achieving the necessary requirements and outputs
  • Assist with login requests

Your contribution to the company will be rewarded with a market-related remuneration package which includes a retirement fund contribution and risk benefits (Group Life and Disability cover), annual bonus, competitive maternity benefits, health care allowance, discounted pathology tests, payment of HPCSA/SANC annual registration fees and developmental opportunities at the PathCare Training Academy.

Closing date: Monday, 5th October 2026