Operations Manager
2 weeks ago
Senior Operations Manager – Short-Term Rentals (Remote,South Africa) About our client: Our client is a fast‑growing short‑term rental management company that launched just over two years ago. Today, we manage 75+ Airbnb units, with a clear roadmap to reach 100 units by the end of this year and 200+ units by the end of next year. Our mission is to deliver exceptional guest experiences while scaling with precision and operational excellence. The Role We’re looking for a high‑performing Operations Manager with a proven track record in Airbnb/short‑term rental operations and hospitality management. This person will set the standard for our operations as we scale, lead our VA team effectively, and ensure the systems and processes are not only maintained but continuously improved. Current Team Structure 6 Remote VAs (Guest Communications, Maintenance Scheduler, Head VA) Revenue Manager Pricing Manager (Dynamic Pricing) Full‑time Staffing & Furnishing Manager 3 Company Directors Key Responsibilities Lead and manage our VA team (guest communications, scheduling, admin) to ensure top‑tier performance. Handle guest escalations and ensure fast, professional resolutions. Maintain and improve operational systems and processes – suggest and implement better tools where needed. Work closely with leadership to uphold quality standards across all units. Oversee expense tracking, reporting, and accountability within the operations team. Ensure guest communication is optimized, balancing efficiency with 5‑star guest experience. Collaborate with directors, revenue manager, and pricing manager to align operations with company growth targets. Drive a culture of accountability, ownership, and continuous improvement within the team. What We Offer A chance to join a fast‑scaling property business with huge growth plans. Work in a dynamic, entrepreneurial environment with a driven leadership team. Opportunity to own and shape operations as we scale past 200+ units. Competitive pay aligned with experience. Fully remote, South Africa–based role. Requirements Short‑term rental experience Worked for another company like this and has ideas and suggestions for improvements & efficiency Hospitality experience in operations management Has managed 75+ units at a time Looking for someone who can take ownership of operations and run things with a high level of accountability — almost like a director We need someone who can come in and ensure all processes are fully dialled in across the business. The role needs someone who can: Manage staff effectively and hold them accountable Produce detailed performance reports, especially on guest services Reassign and manage team priorities as things shift Identify operational issues early and proactively resolve them Build, refine, and enforce systems across the business Lead and develop the team through training, expectations, and performance reviews Provide strategic input and help drive the business as we scale Maintain strong communication and give consistent reporting so nothing falls through the cracks Benefits Autonomy Ownership of the team and operations at the highest level in the company A chance to scale a business A Competitive salary Incentives for achievement of goals on an annual basis – based on performance (company & individual) Remote working The chance to work for a growing UK business #J-18808-Ljbffr
-
Operations Manager
3 weeks ago
WorkFromHome, South Africa Somewhere Full timeJoin to apply for the Operations Manager role at Somewhere This is a full-time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day-to-day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s...
-
Operations Manager
2 weeks ago
WorkFromHome, South Africa Somewhere Full timeJoin to apply for the Operations Manager role at Somewhere This is a full-time remote role for an Operations Manager at a growing U.S.-based company. The Operations Manager will be responsible for overseeing and optimizing day-to-day operations, ensuring smooth execution of business processes, improving operational efficiency, and supporting the company’s...
-
Operations Manager
4 weeks ago
WorkFromHome, South Africa Talent Shore Full timeAbout our client Our client is a fast-growing short-term rental management company that launched just over two years ago. Today, we manage 75+ Airbnb units, with a clear roadmap to reach units by the end of this year and + units by the end of next year. Our mission is todeliver exceptional guest experiences while scaling with precision and operational...
-
It Operations Manager
2 weeks ago
WorkFromHome, South Africa WatersEdge Solutions Full timeOverview Location: Hybrid (Bedfordview)Employment Type: Full-Time, PermanentIndustry: Insurance | IT Infrastructure | Facilities Management WatersEdge Solutions is seeking a strategic and technically grounded IT Operations Manager to lead and enhance the IT Infrastructure, Support, and Facilities teams for a long-standing player in the South African...
-
Operations Manager
3 weeks ago
WorkFromHome, South Africa Macedo Marketing Full timeMacedo Marketing is a performance-driven agency helping eCommerce and digital product brands grow through paid ads and high-performing creative. We work with ambitious businesses in tier‑one markets and are known for combining creative excellence with operational discipline. Our culture is built on accountability, candor, and high standards. We move fast,...
-
Operations Manager
4 weeks ago
WorkFromHome, South Africa Macedo Marketing Full timeMacedo Marketing is a performance-driven agency helping eCommerce and digital product brands grow through paid ads and high-performing creative. We work with ambitious businesses in tier-one markets and are known for combining creative excellence with operational discipline. Our culture is built on accountability, candor, and high standards. We move fast,...
-
Operations Manager
2 weeks ago
WorkFromHome, South Africa Remote Legal Staff Full timeOperations Manager: Drive Client and Staff Success at a Fast-Growing Legal Staffing Company We’re RemoteLegalStaff, a fast-scaling, founder-led company helping U.S. law firms grow through offshore legal talent. We move fast, operate lean, and are obsessed with delivering excellence to both our clients and our staff. Our team is global, our culture is...
-
Operations Manager
3 weeks ago
WorkFromHome, South Africa Revolut Full timeGet AI-powered advice on this job and more exclusive features. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million...
-
Service Operations Manager
3 weeks ago
WorkFromHome, South Africa NTT DATA, Inc. Full timeOverview Join to apply for the Service Operations Manager role at NTT DATA, Inc. . Make an impact with NTT DATA . Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion –...
-
Operations Manager
3 weeks ago
WorkFromHome, South Africa Somewhere Full timeOperations Manager Location : Fully Remote (Philippines, South Africa, Latin America) – Working Hours : 8am-6pm PST; Salary : Up to $3, USD / month; Contract : Independent Contractor About Us : We're a purpose-driven commercial real-estate team on a mission : to help families and communities build generational wealth, one great deal at a time. Our work is...
