Cloud Networking Engineer
2 days ago
Overview The Engineer is the first point of contact for clients. While providing the highest level of client service, the Engineer answers incoming calls and any correspondence related to support and tracks all information using the company's PSA tools. Responsibilities Serve as an escalation point for clients and provide continual feedback to client regarding their escalation. Respond to clients and respond to tickets logged within timely manner to meet defined SLA targets. Proactively monitor and report on network and system outages. Identifying, fault reporting trends with customer queries and escalating to Support Team Lead and/or Senior Support for recommendations on a resolution. Prioritizing and managing open and pending tickets effectively. Establishing a good working relationship with colleagues, customers and 3rd party vendors. Provide emergency and cut-over support outside of business hours when required. Knowledge and Skills required Minimum 4 year experience at an ISP or ISP reseller supporting connectivity or; Minimum 4 years experience in troubleshooting technical issues and supporting clients remotely, preferably at an MSP. Some form of technical qualification Eg. Microsoft, Fortigate, CCNA, A+, N+. Prioritizing and managing open and pending tickets effectively. Excellent analytical and problem-solving skills. Excellent written and verbal communication skills. Must have own transportation and a valid driver’s license. #J-18808-Ljbffr
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Remote Network Engineer — Cloud
3 weeks ago
WorkFromHome, South Africa Ict Engage Full timeA technology solutions provider is seeking a Network Engineer for a full-time remote role. The ideal candidate will design, implement, and maintain network infrastructure for clients, including effective communication and problem-solving skills. Experience with network security and cloud integration is essential. This opportunity offers competitive...
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Remote Network Engineer — Cloud
3 weeks ago
WorkFromHome, South Africa Ict Engage Full timeA technology solutions provider is looking for a skilled Network Engineer to work remotely in Polokwane, South Africa. This full-time position focuses on designing, implementing, and maintaining network infrastructure for various clients. The ideal candidate will have experience in network security and cloud integration, alongside strong problem-solving...
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Remote Network Engineer: Cloud
1 week ago
WorkFromHome, South Africa Ict Engage Full timeA technology solutions provider is looking for a skilled Network Engineer to work remotely. You will be responsible for designing, implementing, and maintaining network infrastructure for clients. Ideal candidates will have experience in network security and cloud integration, along with strong technical skills and excellent problem-solving abilities. This...
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Remote Network Engineer: Cloud
2 weeks ago
WorkFromHome, South Africa Ict Engage Full timeA technology solutions provider is looking for a Network Engineer to join their team remotely. This full-time position involves the design, implementation, and maintenance of network infrastructure for clients. Ideal candidates should possess experience in network security and cloud integration, along with solid technical problem-solving skills and the...
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Cloud Engineer
1 week ago
WorkFromHome, South Africa NTT DATA, Inc. Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Cloud Engineer (L2) provides...
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Cloud Engineer
6 days ago
WorkFromHome, South Africa NTT DATA, Inc. Full timeJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Cloud Engineer (L2) The Cloud Engineer (L2) provides...
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Cloud Engineer
1 week ago
WorkFromHome, South Africa NTT Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. The Cloud Engineer (L2) provides...
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Cloud Platform Engineer
6 days ago
WorkFromHome, South Africa Vito Solutions Full timeExciting Future Project Coming Soon! Employment Type: Contract Company: Vito Solutions Location: Belville, Cape Town Working Model: Hybrid (2 days remote, 3 days in office) Job Overview The Cloud Platform Architect will design and govern a secure, scalable and compliant cloud foundation to support national-scale workloads within regulated financial services....
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Cloud Engineer
2 days ago
WorkFromHome, South Africa Avatar International SA Full timeJoin to apply for the Cloud Engineer role at Avatar International SA . Are you a skilled Cloud Engineer ready to take on a new challenge? This hybrid role, based in Sunninghill, Gauteng , offers flexibility, excellent benefits, and a fantastic company culture. R550k - R650k CTC + bonus per annum Sunninghill, Gauteng (Hybrid) Permanent / Full Time Role...
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Deployment Engineer
1 week ago
WorkFromHome, South Africa ng-voice Full timeA telecommunications company based in Johannesburg is seeking a Deployment Engineer to join their client deployment team. The position involves ensuring the smooth delivery of cloud-based solutions and closely collaborating with pre-sales and product teams. Ideal candidates will have solid experience with Linux, Kubernetes, and complex networking...
