Corporate Account Manager

3 days ago

Durban, South Africa Hr Genie Full time

Are you a dynamic and results-driven professional with a passion for client relationship management and business growth? G4S is seeking a highly motivated Corporate Account Manager to join our team in Durban. About the Role As a Corporate Account Manager, you will be responsible for managing a large account portfolio, maximising new and additional growth opportunities, and ensuring exceptional client satisfaction. You will play a crucial role in maintaining strong client relationships, driving sales, and contributing to the overall success of our company. Key Responsibilities Manage a portfolio of key accounts, ensuring all contracts and SLAs are valid, signed, and updated. Conduct regular customer meetings to measure and discuss SLA compliance. Drive new and additional business sales, drafting and implementing effective sales strategies to achieve monthly targets. Prepare and present company and product presentations to existing and potential customers. Manage a structured and effective client retention strategy, including contract renewals and service level reviews. Maintain accurate customer information and documentation in Salesforce. Prepare and submit weekly and monthly reports to the Commercial Director. Ensure continuous comprehensive knowledge of all G4S products and client processes. Participate in and comply with all Health and Safety initiatives. Minimum Requirements Matric / Grade 12 completed. Sales / Marketing Diploma or 4 years sales experience. Preferably FICA accredited. Solid Office Administration experience. Knowledge, Skills, and Attributes Strong understanding of contract profitability and driving healthy margins. Knowledge of contracts and service level agreements. Knowledge of costing of contracts. Excellent relationship building, communication (written and verbal), and conflict management skills. Persuasiveness and the ability to manage multiple projects with strong organizational skills. Proficient in MS Office. Customer-centric thinking with a focus on delivering objectives and performance. Ability to drive change and deal with complexity. If you are a proactive individual with a proven track record in account management and sales, and you are ready to make a significant impact, we encourage you to apply #J-18808-Ljbffr

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