Assistant General Manager Kenya

4 weeks ago

South Africa FreeRecruit Full time

Luxury Safari Group is looking for an experienced Assistant General Manager for their camps in the Masai Mara. This is a live-in position.

 

Experience required:

Experience in the service industry especially in dealing with guests and staff

Previous management experience in an operation with more than 40 beds.

At least 3 years management experience in East Africa

 

Skills required:

Energetic, proactive person with well-developed concept of the importance of providing a world-class guest experience and the ability to provide that experience.

Aware, evolved, energetic, compassionate, respectable, good communication and a strong leader.

Lateral thinking ability

Initiative

Must be able to cope under pressure to meet guests needs

Good interpersonal skills and communication with staff and guests

Attention to detail

Diligence and self-motivation to meet deadlines

Willingness/ability to share information and teach and inspire others

Computer and financial skills

 

Duties include:

Assist the General Manager in the overall responsibility for the effective management on all levels

Take over full responsibility once General Manager is on leave

Assist to ensure the lodges and brand are taken to the next level of service standards and edge the product and meet expectations on guest feedback

Take responsibility in assisting the General Manager in creating and management of lodge budgets

Work closely with the Lodge accountant to achieve budgets

Responsible for operational strategizing and sourcing of standardised items and close assistance in operational orders and decision making.

Assist in Capex structuring, planning and implementing

Project managing of Capex and financial projects where needed

Assist the General Manager in the overall Day to Day Management of all Front of House areas

Daily meeting with Heads of Department

Work closely with the Lodge Maintenance team

Assist in working with Human Resources

Assist in working with Executive Chef

Assist in working with Head Ranger

Overall responsibility for social media

Assist in hosting all agents, media and VIP groups

Host all guests

Make sure standards are met for an extraordinary guest experience

 

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