Service Advisor
4 days ago
Service Advisor SUMMARY: A Service Advisor in the automotive industry acts as the vital link between customers and the service workshop. Their main role is to understand the customer's vehicle issues, explain recommended maintenance or repair work, provide quotes, and keep clients updated throughout the service process. They ensure a smooth and professional customer experience while supporting the workshop team by clearly communicating technical requirements and managing schedules. Responsibilities Greet customers and assess their vehicle service needs clearly and professionally. Generate service orders and provide accurate cost and time estimates. Schedule maintenance and repair work efficiently. Communicate with technicians to ensure timely updates on vehicle progress. Keep customers informed on status, delays, or additional repairs needed. Upsell recommended services and maintenance packages where appropriate. Maintain comprehensive records of all interactions, quotes, and completed work. Handle customer concerns and resolve complaints in a timely, courteous manner. Follow up post-service to ensure customer satisfaction and encourage repeat business. Requirements Matric / Grade 12 (essential); Technical or automotive qualification (advantageous). 2–5 years' experience as a service advisor in an automotive dealership or workshop. Strong knowledge of vehicle components and servicing processes. Excellent customer service and communication skills. Proficient in service booking and job card systems (e.g., Kerridge, CDK, Autoline). Ability to multitask in a fast-paced, high-pressure environment. Professional appearance and demeanor. Valid driver's licence. Customer-focused with a positive attitude. Strong interpersonal and listening skills. Problem-solving and decision-making ability. Sales-minded with attention to detail. Team player with the ability to work independently. Location Johannesburg, South Africa Seniority level Entry level Employment type Full-time #J-18808-Ljbffr
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Service Advisor
1 week ago
Johannesburg, South Africa Sydsen Full timeA well established automotive dealership is looking for a experienced **Service Advisor **to join their service department. **Requirements**: - Matric Certificate - Drivers license - Experience working in a franchise dealership as a Service Advisor - Evolve / Kerridge / Automate / Autoline experience - Ability to work under pressure - Strong administration...
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SERVICE ADVISOR
2 weeks ago
Johannesburg, South Africa Company People Motor Industry Recruitment Specialists Full timeSERVICE ADVISOR R18000.00 maximum, plus incentives / Johannesburg NorthMatric with a minimum of 3 - 4 years of experience as a Service Advisor, in a corporate dealership, and volume brands.1. Service Management2. Warranty Administration3. Compliance4. Labour SalesAutomotive platforms a must Evolve and IAL will be advantageous
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Service Advisor
1 week ago
Johannesburg, South Africa Sydsen Full timeOur client based in Johannesburg North, is looking for an experienced Dealership **Service Advisor** to join their service department. **Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor - Ability to work under pressure - Outgoing and vibrant personality **Responsibilities**: -...
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Service Advisor
3 days ago
Johannesburg, South Africa Sydsen Full timeOur client based in Johannesburg South, is looking for an experienced Dealership **Service Advisor** to join their service department. **Requirements**: - Matric Certificate - Driver's license - Experience working in a franchise dealership as a Service Advisor - Ability to work under pressure - Outgoing and vibrant personality **Responsibilities**: -...
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Service Advisor
7 days ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - Service Dept - R R 16 000 - R R 19 000 - Job ref: GP022643/LTH - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealership who requires the services of a Service Advisor **Minimum Requirements**: - Must have a minimum of 1 years’ recent experience as a Dealership...
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Service Advisor
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Eastern Suburbs - Motor Retail - Service Dept - R 13 500 - R 16 500 Monthly - Job ref: GP021364/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of an experienced Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’ experience as a...
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Service Advisor
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: GP021801/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of an experienced Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’...
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Service Advisor
1 day ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Western Suburbs - Motor Retail - Service Dept - Market Related | Negotiable - Job ref: GP021837/JO - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of an experienced Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 to 3 years’...
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Service Advisor
1 week ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Southern Suburbs - Motor Retail - Service Dept - R 12 000 - R 18 000 - Job ref: GP020313/MJ - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer who requires the services of a Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 3 years’ recent experience as a Service...
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Service Advisor
7 days ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Southern Suburbs Motor Retail - Service Dept R 12 000 - R 15 000 **Job ref**: GP020816/MJ **Vacancy type**: Permanent SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of a Dealership Service Advisor **Minimum Requirements**: Must have a minimum of 2 to 5 years’ recent experience as a...
