Collections Team Leader: US Hours, Coaching

1 week ago


Durban North, South Africa Skye Personnel Full time

A recruitment agency seeks a Team Leader for their collections department, requiring Matric and 1-2 years of experience in a call centre, particularly with US clients. Responsibilities include managing a team on collection campaigns, quality assurance, performance management, and handling escalations. Ideal candidates should possess excellent negotiation and communication skills. Working hours will align with US time, from 14:00 to 04:00.#J-18808-Ljbffr



  • Durban North, South Africa Skye Personnel Full time

    A recruitment agency is looking for a Team Leader for their collections department in Durban North. The ideal candidate will have Matric and 1-2 years of experience in a call centre, especially with US clients. Responsibilities include managing collection campaigns, assuring quality, and handling escalations. Candidates must have excellent negotiation and...


  • Durban North, South Africa Skye Personnel Full time

    Overview Great opportunity for an individual with Matric and 1-2 years team leader experience in Collections call centre (prefer experience working with US clients). Requirements Matr ic Experience working in a call centre with US customers 1-2 years experience as a Team Leader in collections / credit control Good negotiation skills, results & target driven,...


  • Durban, South Africa Educor Full time

    **Call Centre Collections Team Leader (JB3674)**: Durban, Kwa Zulu Natal - Accounting/Finance **Call Centre Collections Team Leader (JB3674)** **Durban** **Market Related** As a Call Centre Collections Team Leader for Corporate Accounts, you will play a crucial role in managing and motivating a team of collections agents to achieve targets and maintain...


  • Durban, South Africa CXP are now part of the Huntswood Group Full time

    Job Description Job Overview The Collections Team leader will oversee the process of recovering outstanding payments related to past‑due mortgage or maintenance accounts for our U.S.‑based client. The purpose of the role is to guide, oversee, develop, and inspire the team to achieve the goals that contribute to the growth of the department and wider...

  • Senior Team Leader

    1 week ago


    Durban, South Africa Groups R Us Full time

    **Senior team leader for KZN x2** **Lead. Grow. Make a Difference.** Our company is a trusted leader in insurance and funeral cover solutions. We're looking for a dynamic **Senior Team Leader** to manage and scale a high-performance **field sales team** focused on selling to SASSA, Persol, and debit order clients. This is your chance to **lead from the...


  • Durban, South Africa OUTWORX CONTACT CENTRE Full time

    Outworx is a leading outsourcer dedicated to providing top-notch services while ensuring compliance and ethical practices. We value teamwork, professionalism, and commitment to achieving outstanding results. **Position Overview**: **Key Responsibilities**: - Manage and lead a team of debt collection professionals, providing guidance, support, and coaching...

  • Team Leader

    1 day ago


    Durban, South Africa Daly Credit Corporation Full time

    1 x Team Leader Permanent : Permanent: 3 months probation then permanent in position Purpose of the Job : The primary function is to coach and develop Agents. Maximize collections and ensure Agents are adhering to company policies and procedures. Minimum Qualifications and Experience: - Matric - Minimum two (2) years experience in coaching and...


  • Durban, South Africa Ignition Group Full time

    A dynamic management company in Durban is seeking a Team Leader to ensure the team meets their core service KPIs. You will be responsible for day-to-day management, coaching, and developing your team while fostering a culture of continuous improvement. This role requires experience in team management and the ability to motivate individuals towards achieving...

  • Collections Manager

    5 days ago


    Durban, South Africa CXAi Full time

    CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions. Our mission is to...

  • Team Leader

    3 days ago


    Durban, South Africa Debt Solution SA Full time

    Debt Solutions SA is seeking passionate and goal-oriented Out Call Centre Team Leaders to join our growing team at our offices based in Cowey Park Center Essenwood We offer: - Basic Salary R7000 neg - Attendance bonus-R500 - Achievable Commission Unlimited Earning Potential **Responsibilities**: - Ensure Client requirements are met inclusive of...