Product Specialist – Legal Technology

3 weeks ago
sandton, gauteng, South Africa Hire Resolve Full-time R 1.10/year

A South African software development and holding company that creates industry specific software solutions for the legal, medical, automotive and point of sale sectors is looking for a Product Specialist to join their team in Johannesburg, GP.

A lawyer who sits between legal practice and software delivery — owning the legal logic across the whole contracting journey and validating that the product actually reflects it.

Key Responsibilities:

Process and Configuration Design:

  • Map the end-to-end contract lifecycle (intake → matter → drafting/negotiation → approvals/DoA → e-signature → activation → extraction → obligations → amendments → renewal/termination → reporting)

  • Design intake forms and matter initiation processes

  • Configure pre-signature workflows and post-signature contract setup

  • Define key commercial terms, dates, term, and renewal logic

  • Manage amendments and contract linking

Legal Content Work:

  • Develop risk playbooks and conduct missing-clause analysis

  • Create obligation extraction rules (obligor / action / timing / evidence)

  • Draft realistic test agreements across various contract types, including:

    • SLAs

    • Leases

    • Loans

    • NDAs

    • Supply contracts

AI Validation:

  • Test AI outputs for:

    • Summarisation

    • Clause and field extraction

    • FAQs

    • Document comparison

    • Conversational assistant responses

  • Feed legal corrections back into the product as formal requirements

QA & Delivery:

  • Perform expert User Acceptance Testing (UAT)

  • Conduct regression testing

  • Reproduce defects and perform root-cause triage (defect vs. AI vs. configuration vs. data vs. user error)

  • Validate releases and upgrades

Client facing and Data Work:

  • Deliver product demos and training sessions

  • Drive client adoption

  • Build and maintain reporting dashboards

  • Perform heavy Excel-based data migration, classification, and data-quality work across thousands of records

Requirements:

  • Education: LL.B or equivalent legal / paralegal qualification

  • Experience:

    • Substantial commercial contracting experience

    • Hands-on legal-tech / CLM / matter-management exposure

    • Real UAT and defect work experience

  • Technical Skills:

    • Advanced proficiency in Microsoft Word, Excel, and PowerPoint

Advantageous:

  • Admitted attorney

  • AI / NLP and clause-extraction experience

  • Enterprise CLM configuration experience

  • Agile delivery experience

  • Contract migration experience

  • FICA / KYC / POPIA compliance exposure

Our client is offering a highly competitive salary for this role based on experience.

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