Ops Manager

Job title : Ops Manager : Audit x2 Job Location : Gauteng, Johannesburg Deadline : December 25, 2025 Quick Recommended Links Jobs by Location Job by industries Job Purpose To lead and manage an audit team to ensure effectiveness of audit operations across multi tax types. Education and Experience Minimum Qualification & Experience Required Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Law, Audit, Accounting or Taxation AND 5-7 years' experience in Audit working in a tax / law environment with Tax Compliance knowledge, of which 1 year at supervisory level. Or Senior Certificate (NQF 4) AND 10 years related experience in Audit working in tax / law environment with Tax Compliance Knowledge, of which 1 year at supervisory level. Minimum Functional Requirements Knowledge and experience in at least 2 tax types Tax Compliance Knowledge 1-year supervisory experience Job Outputs : Process Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards. Ensure compliance to applicable legislation and all standard operating procedures and policies applicable to business unit. Evaluate, collate and analyse information received from various sources to support internal stakeholders with timely and accurate intelligence. Guide and manage to resolve complex cases and make recommendations for further actions, when required. Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts. Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities. Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions. Deploy resources appropriately and anticipate and resolve problems to ensure that tactical targets are achieved within agreed deadlines & standards. Ensure procedures, policies and mandates are clearly understood and complied with. Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement. Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change. Implement resource plans in line with delivery and performance objectives, on budget and in partnership with specialised areas. Link and communicate unit's objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs. Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards. Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals. Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy. Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability. Governance Implement and use governance & compliance procedures & processes effectively to identify and manage risks and expose previously unknown liabilities. Understand and implement governance control processes and role segregation requirements in area of accountability. Implement risk management, governance and compliance policies and processes to identify and manage risks and expose liabilities. People Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards. Communicate strategic context that guide best practice, foster an environment of continuous learning & lead to improved employee engagement levels. Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management. Monitor and actively manage team performance to meet specified objectives against required targets, deadlines, and quality standards. Build strong relationships through providing direction and leadership to own team and expressing positive expectations. Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals. Implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas. Finance Ensure the recording and safe keeping of all functional assets in accordance with set policy and process. Ensure team's adherence to specified policies, standards & procedures to prevent & reduce wastage on financial resources & elevate associated risk. Draw up a budget aligned to operational delivery plans, monitor and report on variances. Implement, manage and report on cost improvement objectives and communicate or elevate any shortfall. Client Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders. Manage interdependencies to ensure input and output flow between all teams and divisions and external stakeholders. Provide technical support to staff in the execution of their tasks. Develop and implement processes which builds client service delivery excellence and encourages others to provide exceptional service. Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service. Behavioural competencies Driving Excellence Developing others Mobilising Team Championing Mandate Problem Solving and Analysis Attention to detail Leveraging Diversity Fairness Honesty and Integrity Organisational Awareness Adaptability Driving Success Building Sustainability Function policies and procedure Resilience Accountability Conceptual Thinking Technical competencies Tax and Legal Knowledge Problem analysis and Judgement Operational Audit Tax Compliance Auditing Reporting Computer Literacy Statistical and Mathematical Analysis Planning, Management and measurement Quality Management Functional Policies and Procedures Knowledge of HR Policies and Procedures Customer Service SARS Computer Systems Accounting / Financial Services jobs #J-18808-Ljbffr