F & I Manager

3 months ago

Bedfordview, South Africa SiG Labour Corporate Full time
RELATIONSHIPS AND PERSONAL ACTIVITIES:
  • Directly responsible to General Manager
  • Relationship with:
- Vehicle manufacturers, banks, insurance companies
- Other professional organizations, SABTA, M.I.F., N.A.D.A., N.A.A.M.S.A., I.M.I., Chamber of Commerce, other motor vehicle dealers
- Other companies' representatives and suppliers
CUSTOMER SERVICE AND SATISFACTION:
  • To maintain a high level of customer satisfaction whilst maximizing profits
  • To improve the quality of customer service and retention by referring customers to in-house financial and insurance facilities
  • Assisting workshop clients with motor plan extension and quotes

COST CONTROL:
  • To ensure all customers invoices have been prepared and submitted
  • To examine daily / weekly / monthly debtor situation ensuring collection of outstanding accounts

MAIN JOB FUNCTIONS:
ADMINISTRATION:
  • To ensure that the department is operated correctly within legal parameters such as the National Credit Agreements Act, Insurance Acts, FAIS, FICA and Tax Laws
  • Operate within dealership parameters
  • Load electronic applications, contracts, on all bank mediums to facilitate speedy finance approvals and payouts
  • To use Signio for contract and product documentation
  • To ensure the compliance and FIAS files are completed correctly
  • To assist with DOC, daily figure reporting

COMPLIANCE:
  • Adhere to compliance procedures in terms of FAIS, FICA and such other policies of the company including Beeswax
  • Complete required FICA and FAIS documentation
  • Submit completed correct, completed FIAS file when required

COMMUNICATION:
  • To maintain good liaison with financial institutions, insurance companies, professional bodies, suppliers, statutory representatives, and all other contacts

FINANCE:
  • To keep financial structure of department under constant review

EXPERIENCE, QUALIFICATIONS AND TRAINING:
  • Knowledge and experience of the retail motor industry
  • Skills, experience and knowledge of modern business methods and controls
  • Credit Management skills and computer literacy
  • Required minimum NCA, FAIS credits and RE exams, CPD points, COB

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